System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
All Systems Operational
Developer Services Operational
Messaging Operational
Voice Operational
PhoneID Operational
Score Operational
App Verify Operational
Developer Portal Operational
Premium Services Operational
SMS Verify Operational
Voice Verify Operational
Smart Verify Operational
Push Verify Operational
PhoneID Standard Operational
PhoneID Contact Operational
PhoneID Live Operational
TelePortal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 21, 2017

No incidents reported today.

Aug 20, 2017

No incidents reported.

Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017
Resolved - We received notification that the network issues previously reported by US Operator Verizon have been resolved. US Operator Verizon end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Aug 15, 02:55 PDT
Identified - We have received notification that US Operator Verizon will be performing an emergency maintenance activity as per the below schedule:

Start time: 08/15/2017 02:00 AM ET
End time: 08/15/2017 06:00 AM ET
Estimated duration: 4 Hrs

The carrier has advised that the maintenance should have minimal impact on message delivery, there might be some messaging delays.

If you have additional questions, please feel free to contact support@telesign.com.
Aug 14, 14:45 PDT
Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017
Resolved - We received notification that the network issues previously reported by AT&T Mobility 310/030 from United States have been resolved. AT&T Mobility 310/030 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Aug 10, 18:08 PDT
Identified - We received notification that AT&T Mobility 310/030 from United States is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

If you have any questions, please feel free to contact support@telesign.com
Aug 10, 14:10 PDT
Aug 9, 2017
Resolved - We received notification that the network issues previously reported by SPRINT Spectrum L.P. 310/053 from United States have been resolved. SPRINT Spectrum L.P. 310/053 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Aug 9, 00:13 PDT
Identified - We received notification that SPRINT Spectrum L.P. 310/053 from United States is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

If you have any questions, please feel free to contact support@telesign.com.
Aug 8, 23:41 PDT
Aug 7, 2017

No incidents reported.