We received notification that Algar (724/07;32;33;34) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
Investigating - Start 01:30 AM PST - 02/28/26 End Time: Ongoing
We received notification that Irancell (MTN) (432/35) from Iran (IR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Investigating - Start Time: 01:24 AM - 12/04/25 End Time: Ongoing
We received notification that Nexttel (624/04) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
We received notification that due to the current political situation certain operators (carriers) in Russia are currently experiencing network issues, and this may cause a delay or failure in the delivery of SMS messages. We will inform you once the situation is resolved.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
Jan 13, 2025 - 01:01 PST
Identified - Telesign is currently unable to ensure that messages sent to mainland China are reliably delivered because of restrictions around content, encoding, signatures, and use case. These restrictions have resulted in the blocking of seemingly legitimate and registered customer traffic. Due to this, Telesign is currently able to support China Signature/Short Code registration only for local companies and messages sent through Telesign would be delivered on a best-effort basis with limited support only.
The signature/short code registration process for local companies or those with a local presence typically takes 3-4 weeks.
Recent Telesign StatusPage updates regarding China: o Telesign system status Incident - Important Update: China Signature Changes for Non-Local Companies - China Mobile - 12 August 2024 o Telesign system status Incident - 2-Way service interruptions China (CN) - China Mobile (460/00;02;07;28;04;08) - 21 June 2024 o Telesign system status Incident - 2-Way service interruptions China (CN) - China Unicom (460/01;06;09) - 12 July 2024 o Telesign system status Incident - Quality degradation - China (CN) - Voice Api Issue - [04/11/24] - 15 April 2024 o Telesign system status Incident - Quality degradation - China (CN) - China Mobile (460/00;02;07;28;04;08) - 8/7/24 - 7 August 2024 o Telesign system status Incident - Operator Alert - China (CN) - China Mobile 8/23/24 - 23 August 2024 o Telesign system status Incident - Voice Quality Degradation - China - 8/28/24 - 28 August 2024
Jan 07, 2025 - 13:12 PST
📢 Dear valued clients, we bring you a crucial update! To streamline operations in the UK, SID approval/whitelist is now a prerequisite. Going forward, it is imperative for the end client or brand to provide the following details:
1. Sender ID (case sensitive) 2. Message Content Sample (including any URLs if present in the content) 3. Expected Monthly Volume
Generic SIDs are no longer allowed.
Your cooperation in meeting these requirements is highly appreciated. Posted on
Jan 06, 2025 - 03:27 PST
📢 Important Announcement: Canada Freeze/Brownout Period
The Canadian Carrier Brownout is an annual provisioning freeze during which new Short Codes or changes requiring network updates, such as aggregator migrations or price point changes, do not occur. To meet the last provisioning date for 2025 and to ensure a Short Code is provisioned or migrated by all carriers, applications must be submitted by October 23rd at 1:00pm EST. Requests correctly submitted by the deadline are expected to be provisioned between Nov. 11 and Nov. 17, 2025.
Freeze Period:
Start: October 23, 2025 at 1:00pm EST
End: January 13, 2026
Applications submitted after this deadline will be scheduled for provisioning in January 2026.
We appreciate your understanding and cooperation during this time. Posted on
Oct 09, 2025 - 08:14 PDT
The Australian Communications and Media Authority (ACMA) has officially applied a new timeline for the new Australian SMS sender ID register. As before, every business or agency seeking to use a sender ID will have to comply with the registration guidelines. Please be aware of the following timeline:
• from 15 October 2025, Telcos and electronic message service providers (EMSPs) will need to apply to the ACMA if they want to participate in the SMS Sender ID Register and continue to carry messages with sender IDs; • between 30 November 2025 and 30 June 2026, businesses and organizations will need to register sender IDs via their participating telco or EMSPs; • from 1 July 2026, onward only participating telcos will be able to send SMS and MMS with sender IDs, and unregistered sender IDs will be replaced with the word ‘Unverified’.
We recommend brand owners to review your current sender IDs under the official regulation as follows:
• Alphanumeric supported: 2-11 characters; • Only-number not supported; • Not containing the word 'Unverified'; • Not starting or ending with a space or underscore; • Not including prohibited words: https://www.acma.gov.au/restricted-terms-sender-ids; • Not containing a word or words that are offensive, deceptive or misleading.
For complete registration details, Telesign will ensure that new updates are communicated promptly, and that we remain fully compliant with the new regulation. In the meantime, no impact is expected for existing sender ID usage in Australia, before 1 July 2026. Posted on
Dec 11, 2025 - 02:58 PST
Scheduled -
To comply with UK regulatory requirements, it is mandatory to whitelist Sender IDs for all traffic towards the United Kingdom.
Any traffic sent using non-whitelisted Sender IDs will be blocked.
Please note that the exact enforcement date has not yet been confirmed. However, we strongly recommend ensuring compliance as soon as possible.
All Sender IDs currently used by Telesign clients have already been whitelisted.
Action Required
If you plan to introduce new Sender IDs, please submit your requests in advance to avoid any potential service disruption once blocking is enforced.
Required Details for Sender ID Whitelisting
To whitelist a new Sender ID, please provide the following information:
Sender ID Company Name Company URL Important Reminder
The reselling traffic is not permitted in the UK.
Thank you for your attention to this important update. If you have any questions or require assistance, please reach out to us.
Jan 19, 2026 - 02:55 PST
In accordance with the latest regulation issued by the Taiwan NCC, "Brand Name Registration Effective 1 November 2025," please be informed of the updated procedures for registering content-related elements following brand name registration.
#Key Requirement: The brand name must be preregistered prior to initiating any messaging to Taiwan.
✔️ Messages containing no URL or phone number do not require separate registration. However, the sender must include the registered brand name within all message content. It is strongly recommended to place the brand name at the beginning of each message.
✔️Messages containing a URL or phone number must have those elements preregistered before transmission. To register a URL or phone number, please prepare the following information:
a. Registered brand name b. Taiwan KYC registration form (identical to the form used for brand name registration): Please complete all required fields.
Note: Mobile operators may request additional documentation on a case-by-case basis. Should further materials be required, we will notify you following the submission of your URL or phone number registration.
Should you have any questions or require further clarification, please do not hesitate to contact us. Posted on
Feb 05, 2026 - 01:17 PST
The Personal Data Protection Commission (PDPC) has issued a media release confirming that it will step up enforcement action from 1 January 2027 against private organisations that use full or partial NRIC (National Registration Identity Card) numbers for authentication purposes.
Organisations are expected to move away from the use of NRIC numbers for authentication and transition to more secure alternatives, as outlined in the joint advisory issued by the PDPC and the Cyber Security Agency of Singapore (CSA) in June 2025.
The use of NRIC numbers for authentication increases the risk of unauthorised access. Organisations that continue such practices may be found in breach of their obligations under Singapore’s Personal Data Protection Act (PDPA) for failing to implement reasonable security arrangements to protect personal data.
To support organisations handling personal data, including NRIC numbers, the PDPC has also published an advisory highlighting common data protection lapses and recommended remedial measures.
Organisations operating in regulated sectors should also refer to guidance issued by their respective regulators, including:
• Ministry of Health (MOH) – Healthcare sector • Monetary Authority of Singapore (MAS) – Finance and Insurance sector • Infocomm Media Development Authority (IMDA) – Telecommunications sector
Recommended Next Steps
We recommend that organisations:
• Review existing authentication mechanisms to identify any use of full or partial NRIC numbers; • Transition to more secure authentication methods (e.g., multi-factor authentication, token-based authentication, or other risk-appropriate mechanisms); • Assess internal policies, systems, and vendor arrangements to ensure alignment with PDPA security obligations; • Document remediation plans ahead of the 1 January 2027 enforcement timeline.
We will continue to monitor regulatory updates and share further guidance as needed. Please reach out to your account manager or data protection contact should you require assistance in assessing your authentication workflows or compliance posture. Posted on
Feb 20, 2026 - 06:03 PST
Scheduled -
Effective March 1, 2026, the use of special characters in Sender IDs will be prohibited. All SMS messages sent to France must use alphanumeric Sender IDs only.
Scope: Applies to all traffic (local and international) using Sender IDs.
Non-Compliance Impact: Messages sent with Sender IDs containing special characters may result in delivery failures, as delivery cannot be ensured.
✅ Action Required:
Review your current Sender IDs used for France. Stop using Sender IDs that contain special characters. Switch to alternative alphanumeric-only Sender IDs. Please note: France remains a destination where Sender ID registration is not required.
If you encounter delivery issues, please contact your support representative for assistance.
Thank you for your attention to this important update.
Feb 25, 2026 - 03:41 PST
Scheduled -
📢 Important Update: New Content Restriction in Turkey
Effective April 1, 2026, according to new regulations issued by the Telecom Authority, all SMS messages containing links or URLs sent to Turkey will be blocked by local operators.
Scope: Applies to all SMS traffic containing links or URLs.
Non-Compliance Impact: Messages containing URLs will be blocked and will not be delivered.
✅ Action Required:
Please be informed that all URLs need to be removed from SMS messages sent to Turkey starting April 1, 2026, in order to avoid any blocking or delivery failures.
If you require further clarification, please contact your account manager or support team.
Thank you for your cooperation.
Mar 02, 2026 - 02:41 PST
In anticipation of Eid al-Fitr, all Indonesian Telco network operators will implement a holiday freeze on Sender ID registrations. Any requests submitted during this period will be processed after the freeze concludes. Please review the details below to ensure your service remains uninterrupted:
Freeze Period: 10 March 2026 – 30 March 2026 (Telkomsel) 14 March 2026 – 29 March 2026 (Smartfren)
Registration Resumption: Registration of New Sender ID will be back to normal on 30 March 2026. We appreciate your understanding and cooperation during this time. Posted on
Mar 10, 2026 - 03:28 PDT
📢 Regulatory Update: United States Toll-Free Numbers - Registration Process Change
Effective immediately, all new US Toll-Free Number (TFN) procurement submissions must include a Business Registration Number such as a US Employer ID Number (FEIN/EIN). This applies to all submissions requesting a US TFN for business communications.
Impact:
Applies to new TFN requests only Does not affect TFNs already registered & verified Covers all use cases Requirement is related to TFN registration process, not based on use case geolocation
✅ Action Required:
Requests submitted without a BRN will be returned for more information after this date.
Thank you for your attention to this important update. Posted on
Mar 12, 2026 - 13:10 PDT
Effective May 4, 2026, mandatory Sender ID registration will be introduced for SMS traffic sent to Finland.
At this time, the available information is limited, and we are still awaiting confirmation on several details regarding how the Sender ID registration process will function after May 4. We will share additional updates as soon as further information becomes available.
Scope: Applies to all SMS traffic sent to Finland.
Non-Compliance Impact: Any Sender IDs that are not registered by May 4, 2026 will be automatically replaced with the Sender ID “Tuntematon” (Unknown).
✅ Action Required:
To proceed with pre-registration, please prepare the following information:
Sender ID Company Name Company URL Message sample Please ensure this information is submitted as soon as possible to avoid any disruption or replacement of your Sender ID.
We will continue to provide updates once additional details about the registration process become available. Thank you for your cooperation. Posted on
Mar 16, 2026 - 05:17 PDT
We have been informed that one of our partners in the United Kingdom will conduct planned maintenance at the specified date and time. Customers using the Phone ID - Age verify, Call Forward Detect, Contact Match during this maintenance period may experience temporary delays. We recommend planning accordingly.
If you have any questions, please contact us at support@telesign.com. Posted on
Mar 16, 2026 - 04:03 PDT
We’d like to inform you about an upcoming freeze period announced by operators in Saudi Arabia (Zain, STC, and Mobily) due to the Eid al-Fitr holidays.
Freeze Dates: March 19 – March 29
Notes:
Requests submitted during the freeze period will be processed after March 29, once normal operations resume. Ongoing requests submitted prior to the freeze are still being processed.
Thank you for your understanding and cooperation during this time. Posted on
Mar 16, 2026 - 04:57 PDT
Completed -
The scheduled maintenance has been completed.
Mar 16, 04:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 20:00 PDT
Scheduled -
Issue: Planned Maintenance - United States (US) - T-MOBILE
Start Time: 8 PM PST - 03/15/26 End Time: 4 AM PST - 03/16/26
Summary: We received notification that T-MOBILE from United States (US) will perform planned maintenance on the date and time specified above. SMS messages to T-MOBILE during the maintenance window may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly.
We received notification from our partner that the issue previously noticed in the United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Mar 14, 17:51 PDT
We received notification from our partner that Contact Match is currently having issues in the United Kingdom, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Mar 14, 16:51 PDT
Resolved -
Date: 03/14/26 Start Time: 12:00 AM PDT End Time: 01:02 AM PDT
Please note that the quality degradation of the PhoneID Contact addon observed in the United States has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Mar 14, 01:28 PDT
We received notification that previously reported quality degradation toward United States (US) - All MNOs have been resolved. End users should no longer experience issues receiving SMS messages as all services are back to functioning properly.
If you have additional questions, please feel free to contact support@telesign.com.
Case # 01143397
Mar 13, 15:46 PDT
Investigating -
Issue: United States (US) - All MNOs Quality degradation
Date: 03/13/26 Start Time: 01:15 PM PDT End Time:
Summary: We currently experience quality degradation toward United States (US) - All MNOs. Customers that send SMS messages to United States (US) - All MNOs users may notice a difficulties in message delivery. Our competent teams are working on solving this issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Mar 13, 13:23 PDT
Resolved -
Start Time: 02:39 AM PST - 03/13/26 End Time: 03:57 AM PST - 03/13/26
We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We received notification that Salt Mobile SA (228/03) from Switzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
We received notification that the network issues previously reported by T-Mobile (Westel) (216/30) from Hungary (HU) have been resolved. T-Mobile (Westel) (216/30) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We received notification that T-Mobile (Westel) (216/30) from Hungary (HU) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
We received notification from our partner that the issue previously noticed in United States and Canada has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Mar 12, 23:20 PDT
We received notification from our partner that Phone ID - number_deactivation and subscriber_status is currently having issues in the United States and Canada, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Mar 12, 21:33 PDT
We received notification that the network issues previously reported by Telefonica Moviles Argentina SA (Movistar) (722/01;001;07;007;10;010;070;70) from Argentina (AR) have been resolved. Telefonica Moviles Argentina SA (Movistar) (722/01;001;07;007;10;010;070;70) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We received notification that Telefonica Moviles Argentina SA (Movistar) (722/01;001;07;007;10;010;070;70) from Argentina (AR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Resolved -
Start Time: 07:16 AM PST - 03/11/26 End Time: 07:37 AM PST - 03/11/26
We received notification that the network issues previously reported by Orange (Mobinil) (602/01) from [COUNTRY] have been resolved. Orange (Mobinil) (602/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01142127
Mar 11, 08:05 PDT
Investigating -
Start Time: 07:16 AM PST - 03/11/26 End Time: Ongoing
We received notification that Orange (Mobinil) (602/01) from Egypt (EG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
We received notification that the network issues previously reported by Vodacom (655/01) from South Africa (ZA) have been resolved. Vodacom (655/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We received notification that Vodacom (655/01) from South Africa (ZA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Resolved -
Start Time: 04:25 AM PST - 03/10/26 End Time: 01:36 PM PST - 03/10/26
We received notification that the network issues previously reported by Orange Cameroun S.A. (624/02) from Cameroon (CM) have been resolved. Orange Cameroun S.A. (624/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01141528
Mar 10, 13:33 PDT
Investigating -
Start Time: 04:25 AM PST - 03/10/26 End Time: Ongoing
We received notification that Orange Cameroun S.A. (624/02) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Resolved -
Start Time: 06:57 AM PST - 03/10/26 End Time: 08:00 AM PST - 03/10/26
We received notification that the network issues previously reported by O2 (Telefonica Germany) (262/03;05;07;08;11;17;22;77) from Germany (DE) have been resolved. O2 (Telefonica Germany) (262/03;05;07;08;11;17;22;77) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01141618
Mar 10, 08:47 PDT
Investigating -
Start Time: 06:57 AM PST - 03/10/26 End Time: Ongoing
We received notification that O2 (Telefonica Germany) (262/03;05;07;08;11;17;22;77) from Germany (DE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Completed -
The scheduled maintenance has been completed.
Mar 10, 04:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 21:00 PDT
Scheduled -
Issue: Planned Maintenance - United States (US) & Canada(CA) - 10DLC
Start Time: 09:00 PM PST - 03/09/26 End Time: 04:00 AM PST - 03/10/26
Summary:
We received notification that the SMS carrier partner from United States (US) & Canada(CA) will perform planned maintenance on the date and time specified above.
During this time period, customers with 10DLC that send SMS messages to United States (US) & Canada(CA) users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly.
We received notification that the network issues previously reported by PT. XL Axiata Tbk (510/11;08) from Indonesia (ID) have been resolved. PT. XL Axiata Tbk (510/11;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We received notification that PT. XL Axiata Tbk (510/11;08) from Indonesia (ID) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Resolved -
Start Time: 12:18PM PST End Time: 1:59PM PST
We received notification that the network issues previously reported by United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) from United States (US) for 10DLC traffic have been resolved. United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01140601
Mar 8, 14:37 PDT
Investigating -
Issue: US Operator - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) quality degradation for 10dlc
Date: 3/8/26 Start Time: 12:18PM PST End Time: /
Summary:
We currently experience quality degradation toward United States T-MOBILE for 10DLC traffic only. SMS messages sent with 10DLC SID may face delays or difficulties in delivery.
Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.
We received notification that the network issues previously reported by Telma Mobile S.A. (646/04) from Madagascar (MG) have been resolved. Telma Mobile S.A. (646/04) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We received notification that Telma Mobile S.A. (646/04) from Madagascar (MG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Resolved -
Start Time: 09:19am PST - 03/07/26 End Time: 11:05 AM PST - 03/07/26
We received notification that the network issues previously reported by BTC Mobile (Vivacom) (284/03;06) from Bulgaria (BG) have been resolved. BTC Mobile (Vivacom) (284/03;06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We received notification that BTC Mobile (Vivacom) (284/03;06) from Bulgaria (BG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Previously reported issues with 2-Way SMS delivery toward Germany (DE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
We are currently experiencing issues with 2-Way SMS delivery toward Germany (DE). Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution.
We have been informed that one of our partners in United Kingdom will conduct planned maintenance at the specified date and time. Customers using the Phone ID Contact Match, Age Verify, SIM Swap, Call Forward Detect and Number Deactivation during this maintenance period may experience temporary delays. We recommend planning accordingly.
If you have any questions, please contact us at support@telesign.com.
Mar 4, 22:40 PST
We received notification that 018 Xfone (425/09) from Israel (IL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
We received notification that the network issues previously reported by Vodafone Ghana (620/02) from Ghana (GH) have been resolved. Vodafone Ghana (620/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We received notification that Vodafone Ghana (620/02) from Ghana (GH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Resolved -
Start Time:10:09 PM - 03/05/26 End Time: 2:09 AM - 03/06/26
We received notification that the network issues previously reported by O2 (Telefonica Germany) (262/03;05;07;08;11;17;22;77) from Germany (DE) have been resolved. O2 (Telefonica Germany) (262/03;05;07;08;11;17;22;77) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We received notification that O2 (Telefonica Germany) (262/03;05;07;08;11;17;22;77) from Germany (DE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Resolved -
Start Time: 02:57 AM PST - 03/05/26 End Time: 04:20 AM PST - 03/05/26
We received notification that the network issues previously reported by Telekom Srbija (220/03) from Serbia (RS) have been resolved. Telekom Srbija (220/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01139093
Mar 5, 04:47 PST
Investigating -
Start Time: 02:57 AM PST - 03/05/26 End Time: Ongoing
We received notification that Telekom Srbija (220/03) from Serbia (RS) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Resolved -
Start Date and Time: 02/18/26 16:00 PST End Date and Time: 02/23/26 04:00 PST
We received notification from our partner that the issue previously noticed in Colombia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Mar 4, 16:06 PST
Investigating -
We have received notification that services for Phone ID Porting History Colombia are experiencing delays. We will inform you as soon as we receive a resolution.
Feb 19, 11:14 PST
Resolved -
Start Time: 10:49 PM PST - 03/03/26 End Time: 12:09 AM PST - 03/04/26
We received notification that the network issues previously reported by Movistar (Telefonica) (716/06) from Peru (PE) have been resolved. Movistar (Telefonica) (716/06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
We received notification that Movistar (Telefonica) (716/06) from Peru (PE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.