System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.

All Systems Operational

Developer Services Operational

Messaging Operational

Voice Operational

PhoneID Operational

Score Operational

App Verify Operational

Developer Portal Operational

Premium Services Operational

SMS Verify Operational

Voice Verify Operational

Smart Verify Operational

Push Verify Operational

PhoneID Standard Operational

PhoneID Contact Operational

PhoneID Live Operational

TelePortal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 21, 2017

No incidents reported today.

Aug 20, 2017

No incidents reported.

Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

United States Operator Service Alert - Verizon - Possible SMS delays

Resolved - We received notification that the network issues previously reported by US Operator Verizon have been resolved. US Operator Verizon end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Aug 15, 02:55 PDT

Identified - We have received notification that US Operator Verizon will be performing an emergency maintenance activity as per the below schedule:

Start time: 08/15/2017 02:00 AM ET
End time: 08/15/2017 06:00 AM ET
Estimated duration: 4 Hrs

The carrier has advised that the maintenance should have minimal impact on message delivery, there might be some messaging delays.

If you have additional questions, please feel free to contact support@telesign.com.
Aug 14, 14:45 PDT

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

United States Operator Service Alert - AT&T Mobility 310/030

Resolved - We received notification that the network issues previously reported by AT&T Mobility 310/030 from United States have been resolved. AT&T Mobility 310/030 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Aug 10, 18:08 PDT

Identified - We received notification that AT&T Mobility 310/030 from United States is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

If you have any questions, please feel free to contact support@telesign.com
Aug 10, 14:10 PDT

Aug 9, 2017

United States Operator Service Alert - SPRINT Spectrum L.P. 310/053

Resolved - We received notification that the network issues previously reported by SPRINT Spectrum L.P. 310/053 from United States have been resolved. SPRINT Spectrum L.P. 310/053 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Aug 9, 00:13 PDT

Identified - We received notification that SPRINT Spectrum L.P. 310/053 from United States is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

If you have any questions, please feel free to contact support@telesign.com.
Aug 8, 23:41 PDT

Aug 7, 2017

No incidents reported.