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Planned Maintenance - AT&T USA - 2019-04-18","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 18, 19:00 - Apr 19, 03:00 PDT"},{"code":"92ckpknyctgv","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T USA - 2019-04-17","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 17, 19:00 - Apr 18, 03:00 PDT"},{"code":"3lbnmwr9clnq","name":"[Scheduled] Operator Service Alert - Planned Maintenance - SMS planned maintenance AT&T USA - 2019-04-16","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 16, 01:05 - 03:01 PDT"},{"code":"mr23sz13jz3x","name":"Operator Service Alert Egypt - Orange (Mobinil) 602/01","message":"We received notification that the network issues previously reported by Orange (Mobinil) from Egypt have been resolved. Orange (Mobinil) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. Date: 15/4/2019 Start Time: 11 PM PDT End Time: 11:35 PM PDT On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Apr 15, 23:09 - Apr 16, 00:00 PDT"},{"code":"70b93rtr3926","name":"Operator Service Alert Lebanon - Mobile Interim Company 2 Touch (415/03)","message":"We received notification that the network issues previously reported by Mobile Interim Company 2 Touch from Lebanon have been resolved. Mobile Interim Company 2 Touch end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Apr 15, 01:59 - 12:05 PDT"},{"code":"5gzhwmyjdzc3","name":"Operator Service Alert Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30)","message":"We received notification that the network issues previously reported by Nigeria Communications Ltd (MTN) from Nigeria have been resolved. Nigeria Communications Ltd (MTN) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Apr 14, 02:30 - 07:24 PDT"},{"code":"l2g9hb8l4v50","name":"Operator Service Alert Madagascar (MG) - Airtel (646/01)","message":"We received notification that the network issues previously reported by Airtel from Madagascar have been resolved. Airtel end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Apr 13, 00:18 - 03:39 PDT"},{"code":"78s3z331j7b9","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T - 2019-04-12","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 12, 00:00 - 03:00 PDT"},{"code":"xzx7gdvy7cjj","name":"Operator Service Alert Brazil - NEXTEL International (724/00;39)","message":"We received notification that the network issues previously reported by NEXTEL from Brazil have been resolved. NEXTEL end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Apr 11, 09:46 - 14:55 PDT"},{"code":"c22g4wmgq4j5","name":"Operator Service Alert Lebanon - Mobile Interim Company 2 Touch (415/03)","message":"We received notification that the network issues previously reported by Mobile Interim Company 2 Touch from Lebanon have been resolved. Mobile Interim Company 2 Touch end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Apr 11, 03:10 - 06:25 PDT"},{"code":"vmlcby6n6mmm","name":"Operator Service Alert - RESOLVED - United States - AT&T and T-Mobile","message":"Please be aware of an issue affecting SMS messaging services on the US carriers in the time frame listed below, which has been resolved. Start time: 2019-04-10 07:00:00 PDT End time: 2019-04-10 08:16:00 PDT During the period listed above, MT messages to subscribers may had had intermittent delays up to five minutes. Delivery reports for messages sent may have been delayed on the affected networks for up to ten minutes. Please contact TeleSign's Support with any questions or concerns. Best Regards, TeleSign Support Team","impact":"none","timestamp":"Apr 10, 20:03 - 20:03 PDT"},{"code":"s0f7nz1f85zh","name":"Operator Service Alert Libya - El Madar Telephone 606/01","message":"We received notification that the network issues previously reported by El Madar Telephone from Libya have been resolved. El Madar Telephone end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Apr 10, 13:09 - 19:05 PDT"},{"code":"6nmdz901q66n","name":"[Scheduled] Operator Service Alert - Planned Maintenance - C Spire Wireless (aka Cellular South) USA - 2019-04-09","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 9, 22:00 - Apr 10, 05:00 PDT"},{"code":"fgft6fk62r9v","name":"Operator Service Alert United States Carriers","message":"We received notification that the possible delay issues previously reported towards US have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Apr 9, 21:14 - Apr 10, 02:32 PDT"},{"code":"jnzjsrwrtzw6","name":"Operator Service Alert Egypt - Orange (Mobinil) 602/01","message":"We received notification that the network issues previously reported by Orange (Mobinil) from Egypt have been resolved. Orange (Mobinil) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Apr 9, 19:04 - 21:36 PDT"},{"code":"50xcvbdsfctv","name":"Operator Service Alert United States - Multiple Small US Carriers","message":"We have received a notification that multiple small US carriers (listed below) had intermittent network issues which lasted from 2019-04-09 17:07:00 PDT to 2019-03-15 19:30:00 PDT. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly. Impacted Carrier(s): Union Telephone USA West Central Wireless USA Bluegrass Cellular USA Carolina West Wireless USA Rural Independent Network Alliance (RINA) USA Illinois Valley Cellular USA Inland Cellular USA Nex Tech Communications USA CellCom USA Limitless Mobile USA Alaska Communications Systems (ACS) USA GCI Communications USA Thumb Cellular USA Cross Wireless USA Chat Mobility USA Northwest Missouri Cellular USA Panhandle Wireless USA Viaero Wireless USA MTPCS Cellular One (Cellone Nation) USA Duet Wireless USA SouthernLINC USA Standing Rock Telecom USA SRT Communications USA Copper Valley Telecom USA Mid-Rivers Communications USA ASTAC USA Cordova USA Pine Belt USA Shelcomm USA James Valley Cellular USA On behalf of the Operators, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Apr 9, 18:57 - 20:23 PDT"},{"code":"yq974q0qcf2y","name":"[Scheduled] Operator Service Alert - Planned Maintenance - SPRINT PCS - 04.08.2019","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 8, 20:00 - Apr 9, 03:00 PDT"},{"code":"ldtk8y4rsk2q","name":"[Scheduled] Planned maintenance affecting SMS traffic for Canadian carriers","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 8, 23:34 - Apr 9, 00:00 PDT"},{"code":"s5tvnxlgnn5y","name":"[Scheduled] USA Operator Service Alert - Planned Maintenance - Sprint - 2019-4-8","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 8, 21:15 - 22:00 PDT"},{"code":"r0d012qrcgtf","name":"Operator Service Alert Venezuela - Telecomunicaciones Movilnet C.A. 734/06","message":"We received notification that the network issues previously reported by Telecomunicaciones Movilnet C.A from Venezuela have been resolved. Telecomunicaciones Movilnet C.A end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Apr 7, 08:59 - 20:51 PDT"},{"code":"3mfnqwp9cpqv","name":"[Scheduled] Operator Service Alert - Planned Maintenance - T-Mobile USA - 2019-04-05","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 5, 00:01 - 03:00 PDT"},{"code":"5xzjqc88nbrg","name":"Operator Service Alert Libya - El Madar Telephone (606/01)","message":"We received notification that the network issues previously reported by El Madar Telephone from Libya have been resolved. El Madar Telephone end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Apr 4, 07:16 - Apr 5, 01:29 PDT"},{"code":"4qpgyqqtb5bh","name":"Operator Service Alert Venezuela - Telecomunicaciones Movilnet C.A. (734/06)","message":"We received notification that the network issues previously reported by Telecomunicaciones Movilnet C.A. from Venezuela have been resolved. Telecomunicaciones Movilnet C.A. end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Apr 4, 10:23 - 23:35 PDT"},{"code":"mp6xhd2p735x","name":"Operator Service Alert Brazil - Claro (724/05)","message":"We received notification that the network issues previously reported by Claro (724/05;12;38) from Brazil have been resolved. Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Apr 4, 16:33 - 21:46 PDT"},{"code":"hfzlk1dhps3j","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T USA - 2019-04-04","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 4, 00:00 - 03:01 PDT"},{"code":"0jkq7dj40x8z","name":"Operator Service Alert Togo - Moov (Telecel) 615/03","message":"We received notification that the network issues previously reported by Moov (Telecel) from Togo have been resolved. Moov (Telecel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Apr 3, 12:50 - 19:55 PDT"},{"code":"gbq6yzxy2mmw","name":"Operator Service Alert Sudan - Zain (634/01)","message":"We received notification that the network issues previously reported by Zain from Sudan have been resolved. Zain end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Apr 3, 12:29 - 16:19 PDT"},{"code":"m5bm9wy34j7d","name":"Operator Service Alert Canada - Fizz Mobile 302/500","message":"We received notification that the network issues previously reported by Fizz Mobile from Canada have been resolved. Fizz Mobile end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Apr 2, 10:24 - 15:11 PDT"},{"code":"btnt2j7rphzd","name":"[Scheduled] Operator Service Alert - Planned Maintenance -United States Cellular Corp USA - 2019-04-01 / 2019-04-02","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 1, 23:01 - Apr 2, 02:00 PDT"},{"code":"5nc55xl0ml4f","name":"[Scheduled] Operator Service Alert - Planned Maintenance - Landline and toll-free numbers - 04.01.2019","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 1, 22:01 - Apr 2, 00:00 PDT"}]},{"name":"March","year":2019,"starts_on":5,"days":31,"incidents":[{"code":"fwh7ld2b1bfj","name":"[Scheduled] Operator Service Alert - Planned Maintenance - Canada","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 30, 01:01 - 01:30 PDT"},{"code":"hq8bfwmsq81m","name":"Operator Service Alert Lebanon - Mobile Interim Company 2 Touch 415/03","message":"We received notification that the network issues previously reported by Mobile Interim Company 2 Touch from Lebanon have been resolved. Mobile Interim Company 2 Touch end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. Start Date and Time 29 Mar 2019 07:46 AM PDT End Date and Time 29 Mar 2019 11:11 AM PDT On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Mar 29, 07:55 - 11:15 PDT"},{"code":"b2zwk0kl9jvc","name":"Operator Service Alert Dominican Republic - Orange (Transmisiones y Proy.) 370/01","message":"We received notification that the network issues previously reported by Orange (Transmisiones y Proy.) from Dominican Republic have been resolved. Orange (Transmisiones y Proy.) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Mar 27, 18:42 - Mar 29, 04:08 PDT"},{"code":"0chts2xnq1vt","name":"Operator Service Alert - RESOLVED - United States - Multiple US Carriers","message":"Please be aware of an issue affecting SMS messaging services on the US carriers in the time frame listed below, which is now resolved. Start time: 2019-03-28 08:34:00 PDT End time: 2019-03-28 08:57:00 PDT MT SMS messages were being queued by the carriers for delivery until the discrepancy was resolved. Please contact TeleSign's Support with any questions or concerns. Best Regards, TeleSign Support Team","impact":"none","timestamp":"Mar 28, 10:44 - 10:44 PDT"},{"code":"5z78w5t3slrl","name":"Operator Service Alert Ecuador - Movistar (Otecel) 740/00","message":"We received notification that the network issues previously reported by Movistar (Otecel) from Ecuador have been resolved. Movistar (Otecel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Mar 27, 15:49 - Mar 28, 09:52 PDT"},{"code":"t2qj9kmr35fs","name":"[Scheduled] TelePortal / Portal Maintenance - Scheduled March 28th","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 28, 01:00 - 03:30 PDT"},{"code":"w7whvrvptbyq","name":"Operator Service Alert Togo - Moov (Telecel) 615/03","message":"We received notification that the network issues previously reported by Moov (Telecel) from Togo have been resolved. Moov (Telecel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Mar 27, 15:46 - 23:28 PDT"},{"code":"cqvczbmm3wjp","name":"Operator Service Alert Venezuela - Telecomunicaciones Movilnet C.A. (734/06)","message":"We received notification that the network issues previously reported by Telecomunicaciones Movilnet C.A. from Venezuela have been resolved. Telecomunicaciones Movilnet C.A. end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Mar 27, 02:03 - 19:56 PDT"},{"code":"djgz7zrhlv67","name":"Operator Service Alert - RESOLVED - United States - Sprint","message":"Between 2019-03-27 04:20:00 AM PDT and 2019-03-27 05:19:00 AM PDT, Sprint USA was experiencing an issue with their SMS service. As a result of this issue, a portion of MO SMS messages was not being received from subscribers and MT SMS messages were not being received by subscribers on the affected carrier. In addition, delivery reports for SMS MT messages, sent to the affected carrier, were also being delayed. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Mar 27, 07:51 - 07:51 PDT"},{"code":"wx3t7fvqd7g6","name":"Operator Service Alert Malaysia - U Mobile Sdn. Bhd. (502/18)","message":"We received notification that the network issues previously reported by U Mobile Sdn. Bhd. from Malaysia have been resolved. U Mobile Sdn. Bhd. end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Mar 26, 01:35 - 04:21 PDT"},{"code":"y18t6t845jz3","name":"Operator Service Alert Ghana - Vodafone Ghana (620/02)","message":"We received notification that the network issues previously reported by Vodafone from Ghana have been resolved. Vodafone Ghana end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Mar 25, 14:46 - 22:50 PDT"},{"code":"zs8c9td87rwn","name":"Operator Service Alert Venezuela - Telcel C.A. (Movistar) 734/04","message":"We received notification that the network issues previously reported by Telcel C.A. (Movistar) from Venezuela have been resolved. Telcel C.A. (Movistar) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Mar 25, 12:43 - 14:10 PDT"},{"code":"2tmxgrf1bv11","name":"[Scheduled] Operator Service Alert Planned Maintenance - United States T-Mobile - 2019-03-22","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 22, 00:00 - 03:00 PDT"},{"code":"vf9zn18rpbxw","name":"[Scheduled] Operator Service Alert - Planned Maintenance - Canada","message":"Please note that the Carrier has cancelled this maintenance activity.","impact":"maintenance","timestamp":"Mar 21, 14:59 PDT"},{"code":"9068cmqgqf97","name":"[Scheduled] Operator Service Alert - Planned Maintenance - United States Cellular Corp USA - 2019-03-20","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 20, 23:00 - Mar 21, 02:00 PDT"},{"code":"xqxxqcp3nn5f","name":"Operator Service Alert Canada - Bell","message":"We received notification that the network issues previously reported by Bell from Canada have been resolved at 5:34 PM PDT. Bell end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Mar 20, 19:58 - 21:36 PDT"},{"code":"lmj02gw0tsv9","name":"Operator Service Alert Venezuela (VE) - Telcel C.A. (Movistar) (734/04)","message":"We received notification that the network issues previously reported by Telcel C.A. (Movistar) from Venezuela have been resolved. Telcel C.A. (Movistar) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Mar 20, 06:45 - 08:18 PDT"},{"code":"7ljxw97slbbp","name":"Operator Service Alert - Planned Maintenance - Sprint, United States - 03/18/2019","message":"We received notification that the planned maintenance previously reported by Sprint from United States have been resolved. Sprint end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Mar 18, 22:10 - Mar 20, 06:53 PDT"},{"code":"k3tmgkb00yrv","name":"Operator Service Alert Egypt - Misfrone (Vodafone Egypt) 602/02","message":"We received notification that the network issues previously reported by Egypt Misfrone (Vodafone Egypt) from Egypt have been resolved. Egypt Misfrone (Vodafone Egypt) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Mar 19, 20:50 - 23:47 PDT"},{"code":"pqj5c756jfn5","name":"Operator Service Alert Nigeria - Globacom (621/50)","message":"We received notification that the network issues previously reported by Globacom from Nigeria have been resolved. Globacom end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Mar 19, 08:59 - 13:26 PDT"},{"code":"fnbhxw0ghsnj","name":"Operator Service Alert Small US regional carriers","message":"Please be aware of an issue affecting SMS messaging services on the small US regional carriers listed below, since2019-03-17 15:30:00 PST. As a result of this issue, a portion of MO SMS messages are not being received by subscribers on the affected carrier. MT SMS messages sent to subscribers on the affected carrier are currently being delayed. MO SMS messages and delivery reports are being queued by the carrier. MT SMS messages are being queued on the gateway for delivery once this issue has been resolved. The carriers are aware of this issue and are working to resolve it as soon as possible. There is currently no estimated time to resolution, however we will issue an update as soon as more information becomes available. Please accept our apologies on behalf of the carriers for any inconvenience or impact this may have to your business. Please contact Support with any questions or concerns. Impacted Carrier(s): Cellular One of N.E. Arizona USA East Kentucky Network (Appalachian Wireless) USA Pine Cellular USA United Wireless USA Pioneer Cellular USA Chariton Valley Cellular USA bandwidth.com (includes Republic Wireless) USA MobileNation/SI Wireless USA MTA Wireless/Matanuska Kenai USA Leaco Rural Telephone Cooperative USA Nemont CDMA USA Nemont US UMTS USA Brightlink USA Inteliquent USA Enflick USA Triangle Wireless USA Atlantic Tele-Network International (ATNI) USA Blue Wireless USA TextMe USA Digital Communications Consulting (DCC) / Otz USA Aerialink USA","impact":"none","timestamp":"Mar 17, 16:56 - 18:06 PDT"},{"code":"5qqn18d80snw","name":"Operator Service Alert Togo - Moov (Telecel) (615/03)","message":"We received notification that the network issues previously reported by Moov (Telecel) from Togo have been resolved. Moov (Telecel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Mar 15, 07:17 - 19:06 PDT"},{"code":"5jg9j23qw7tx","name":"Operator Service Alert - RESOLVED - United States - Multiple Small US Carriers","message":"We have received a notification that multiple small US carriers (listed below) had intermittent network issues which lasted from 2019-03-15 12:03:00 PDT to 2019-03-15 12:13:00 PDT. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly. Impacted Carrier(s): Cellular One of N.E. Arizona USA East Kentucky Network (Appalachian Wireless) USA Pine Cellular USA United Wireless USA Pioneer Cellular USA Chariton Valley Cellular USA bandwidth.com (includes Republic Wireless) USA MobileNation/SI Wireless USA MTA Wireless/Matanuska Kenai USA Leaco Rural Telephone Cooperative USA Nemont CDMA USA Nemont US UMTS USA Brightlink USA Inteliquent USA Enflick USA Triangle Wireless USA Atlantic Tele-Network International (ATNI) USA Blue Wireless USA TextMe USA Digital Communications Consulting (DCC) / Otz USA Aerialink USA On behalf of the Operators, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Mar 15, 13:22 - 13:22 PDT"},{"code":"4pn96kz2k58h","name":"Operator Service Alert United States - CellSouth USA","message":"We received notification that the network issues previously reported by CellSouth USA have been resolved. CellSouth USA end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Mar 13, 10:09 - 10:44 PDT"},{"code":"1lcnjbq5dwdn","name":"Operator Service Alert - RESOLVED - USA Verizon Operator","message":"We received information that United States Verizon Operator had network issues which resulted that small portion of MT SMS was not delivered to end customers. This issue lasted bertween 01:20 AM PST till 05:55AM PST. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Mar 12, 10:00 - 10:00 PDT"},{"code":"cn6lxp14sy2f","name":"Operator Service Alert Venezuela - Telecomunicaciones Movilnet C.A. 734/06","message":"We received notification that the network issues previously reported by Telecomunicaciones Movilnet C.A. from Venezuela have been resolved. Telecomunicaciones Movilnet C.A. end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Mar 11, 14:31 - 17:00 PDT"},{"code":"kbyyld8glwd5","name":"Operator Service Alert Chile (CL) - WOM (Nextel) (730/04)","message":"We received notification that the network issues previously reported by WOM (Nextel) from Chile have been resolved.WOM (Nextel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Mar 11, 03:32 - 09:59 PDT"},{"code":"qsb2t7bk3ppp","name":"Operator Service Alert Venezuela (VE) - Telecomunicaciones Movilnet C.A. (734/06)","message":"We received notification that the network issues previously reported by Telecomunicaciones Movilnet C.A. from Venezuela have been resolved. Telecomunicaciones Movilnet C.A. end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Mar 10, 19:06 - Mar 11, 02:59 PDT"},{"code":"l50j583hn8mk","name":"Operator Service Alert Small US regional carriers","message":"We received notification that the network issues previously reported by Small US regional carriers have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operators, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Mar 9, 06:52 - 09:15 PST"},{"code":"6972qm68byl5","name":"Operator Service Alert - Small US regional carriers","message":"Impact Scope: Standard Rate MT SMS Details: RESOLVED: 2019-03-08 08:00AM PST Our monitoring tools have confirmed the issue impacting the delivery of messages towards small US regional carriers is now resolved and all services are now operating as expected. Issue start time: 2019-03-08 05:40 AM PST Issue resolve time: 2019-03-08 08:00AM PST We apologize on behalf of the carriers for this interruption and for any impact to you or your customers. TeleSign Support Team","impact":"major","timestamp":"Mar 8, 07:45 - 08:47 PST"},{"code":"0tw2hnxjdzg4","name":"[Scheduled] TelePortal / Portal Maintenance - Scheduled March 7th","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 7, 07:30 - 11:30 PST"},{"code":"rtqv6ng4z3wr","name":"Operator Service Alert Morocco (MA) - Medi Telecom (604/00)","message":"We received notification that the network issues previously reported by Medi Telecom from Morocco have been resolved. Medi Telecom end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Mar 6, 09:04 - 11:27 PST"},{"code":"8lb6xpl5trl3","name":"Operator Service Alert Ethiopia (ET) - Ethiopian Telecommunications (636/01)","message":"We received notification that the network issues previously reported by Ethiopian Telecommunications] from Ethiopia have been resolved. Ethiopian Telecommunications end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Mar 4, 09:26 - Mar 5, 06:18 PST"},{"code":"wvx41fd7141l","name":"[Scheduled] SMS planned maintenance affecting AT&T USA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 1, 00:00 - 03:00 PST"}]},{"name":"February","year":2019,"starts_on":5,"days":28,"incidents":[{"code":"ds60ljww2qm6","name":"Operator Service Alert Russia (RU) - OJSC VimpelCom (Beeline) (250/99)","message":"We received notification that the network issues previously reported by OJSC VimpelCom (Beeline) from Russia have been resolved. OJSC VimpelCom (Beeline) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"maintenance","timestamp":"Feb 28, 13:45 - 16:50 PST"},{"code":"fwrlvlmzm53b","name":"Operator Service Alert Nepal (NP) - Nepal Mobile (Nepal Telecom) (429/01)","message":"We received notification that the network issues previously reported by Nepal Mobile (Nepal Telecom) (429/01) from Nepal (NP) have been resolved. Nepal Mobile (Nepal Telecom) (429/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Feb 27, 08:16 - 09:29 PST"},{"code":"hqgj0p00w01g","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T USA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 27, 00:01 - 03:00 PST"},{"code":"9qqp0ddxbfxf","name":"Operator Service Alert Venezuela - Telcel C.A. (Movistar) + 734/04","message":"We received notification that the network issues previously reported by Telcel C.A. (Movistar) from Venezuela (VE) have been resolved. Telcel C.A. (Movistar) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Feb 25, 00:01 - Feb 26, 04:10 PST"},{"code":"fd3d00t426xw","name":"Possible SMS Delivery Delay - ALL non-US/CA","message":"Dear Customers and Partners, SMS delivery has now been restored as of 10:48 UTC. We are currently reviewing root cause and will provide additional information once we have completed the investigation.","impact":"none","timestamp":"Feb 25, 03:36 - 03:37 PST"},{"code":"9fcqtd1jr54r","name":"Operator Service Alert - Planned Maintenance - AT&T USA - 2019-2-21 / 2019-2-22","message":"We received notification that the network issues previously reported by operator AT&T from the US have been resolved. AT&T end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Feb 21, 23:16 - Feb 23, 21:51 PST"},{"code":"9z0jlshlkdk0","name":"Operator Service Alert Nepal (NP) - Nepal Mobile (Nepal Telecom) (429/01)","message":"We received notification that the network issues previously reported by Nepal Mobile (Nepal Telecom) (429/01) from Nepal have been resolved. Nepal Mobile (Nepal Telecom) (429/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Feb 20, 11:42 - Feb 21, 08:36 PST"},{"code":"v1z9fxyf78rn","name":"Operator Service Alert South Africa - 8ta 655/02","message":"We received notification that the network issues previously reported by South Africa - 8ta 655/02 from South Africa have been resolved. South Africa - 8ta 655/02 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Feb 21, 02:27 - 06:24 PST"},{"code":"0k7rgqgn3x8g","name":"[Scheduled] Operator Service Alert - Planned Maintenance - United States Cellular Corp USA - 2019-2-20 / 2019-2-21","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 20, 23:00 - Feb 21, 02:01 PST"},{"code":"y05570q0p0jw","name":"Operator Service Alert Belarus (BY) - Mobile Telesystems (257/02)","message":"We received notification that the network issues previously reported by Mobile Telesystems from Belarus have been resolved. Mobile Telesystems end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Feb 17, 08:39 - Feb 18, 13:26 PST"},{"code":"q76kcxxxxskt","name":"Operator Service Alert Burundi - Onatel 642/03","message":"We received notification that the network issues previously reported by Onatel from Burundi have been resolved. Onatel end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Feb 14, 05:55 - Feb 18, 05:02 PST"},{"code":"mrt452hyk9cv","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T - 2019-02-13","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 14, 01:15 - 04:00 PST"},{"code":"fgp39kp3zq8m","name":"[Scheduled] Operator Service Alert - Planned Maintenance - T-Mobile, USA - 2019-02-13","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 13, 00:01 - 03:01 PST"},{"code":"l359knftn0xw","name":"Operator Service Alert USA - Verizon 310/004","message":"We received notification that the network issues previously reported by Verizon from USA have been resolved. Verizon end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. Issue start time: 2019-02-12 06:45:00 AM PST Issue resolve time: 2019-02-12 07:45:00 AM PST On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Feb 12, 07:49 - 08:18 PST"},{"code":"vmmqdfy6qwnt","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T - 2019-02-12","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 12, 00:01 - 03:00 PST"},{"code":"59gyjr8xprg0","name":"Operator Service Alert Kazakhstan - Kcell JSC (401/02)","message":"We received notification that the network issues previously reported by Kcell JSC from Kazakhstan have been resolved. Kcell JSC end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Feb 11, 14:00 - 17:05 PST"},{"code":"qkh8gp1msy73","name":"[Scheduled] Operator Service Alert - Planned Maintenance - T-Mobile - 2019-02-11","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 11, 00:01 - 03:00 PST"},{"code":"3wjw1cpn3wk1","name":"Voice Traffic degradation toward US Operators","message":"The issue is resolved with changes made on Friday, however we continue to monitor and are working with partners to prevent the issue reoccurring.","impact":"minor","timestamp":"Feb 8, 00:18 - Feb 10, 04:02 PST"},{"code":"15njphnd5mvs","name":"SMS Delivery Delay - International","message":"Dear Customers and Partners, SMS delivery has now been restored as of 08:46 PDT. We are currently reviewing root cause and will provide additional information once we have completed the investigation.","impact":"none","timestamp":"Feb 8, 08:37 - 09:12 PST"},{"code":"rgnqzv96sbmk","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T, USA - 02.05.2019","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 5, 22:00 - Feb 6, 04:00 PST"},{"code":"16z8b8hgm47m","name":"Status Alert - Message delivery delays","message":"The incident has been resolved and traffic is being processed normally. We will continue to monitor. We apologize for any inconvenience this might cause to you. If you need any additional assistance, please contact us at support@telesign.com","impact":"none","timestamp":"Feb 5, 06:14 - 09:15 PST"},{"code":"7ty4t64vj0dh","name":"Operator Service Alert Burkina Faso - Orange 613/02","message":"Network issues that affect Orange from Burkina Faso have been resolved.","impact":"none","timestamp":"Feb 3, 12:39 - 18:50 PST"},{"code":"gstgk7ynfwbw","name":"[Scheduled] SMS planned maintenance affecting landline and toll free numbers - USA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jan 31, 22:01 - Feb 1, 00:00 PST"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2019-02-01T00:00:00-08:00","end_time":"2019-04-30T23:59:59-07:00"}

System Status

Incident History