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Cellular Maintenance - 06/07/2018","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 7, 23:00 - Jun 8, 02:00 PDT"},{"code":"tfs641nywsn8","name":"[United Kingdom] Operator Service Alert - [Manx 234/58]","message":"We received notification that the network issues previously reported by Manx from United Kingdom have been resolved. Manx end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Jun 7, 18:25 - Jun 8, 00:33 PDT"},{"code":"f7q145144cr5","name":"TeleSign Alert - US Operator US Cellular Maintenance - 06/07/2018","message":"Date: 06/06/2018 Start Time: 06/06/2018 11:00 PM PDT End Time: 06/07/2018 01:30 AM PDT We received notification that the planned maintenance previously reported by US Cellular from United States has been completed. US Cellular end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Jun 6, 23:22 - Jun 7, 01:54 PDT"},{"code":"rdq5rjstvmn9","name":"Nigeria Operator Service Alert - Nigeria Communications Ltd (MTN) 621/30","message":"We received notification that the network issues previously reported by Nigeria Communications Ltd MTN from Nigeria have been resolved. Nigeria Communications Ltd MTN end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Jun 6, 04:44 - 14:36 PDT"},{"code":"m1qy6p6wgt6x","name":"TeleSign Alert - Canada Provider Maintenance - 6 June 2018","message":"We are informed this maintenance is complete","impact":"none","timestamp":"Jun 6, 00:44 - 02:06 PDT"},{"code":"ybmlbn3846hd","name":"TeleSign Alert - US Operator AT&T Maintenance - 06/05/2018 06:00 PM PDT - 06/06/2018 03:00 AM PDT","message":"We received notification that the maintenance previously reported by Operator AT&T from United States has been finished. AT&T end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Jun 5, 18:29 - Jun 6, 01:22 PDT"},{"code":"rgs19cz2dds0","name":"Syria Operator Service Alert - Syratel 417/01","message":"We received notification that the network issues previously reported by Syratel from Syria have been resolved. Syratel end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Jun 2, 18:32 - Jun 3, 09:01 PDT"}]},{"name":"May","year":2018,"starts_on":2,"days":31,"incidents":[{"code":"l21hcwfpg6w0","name":"[Scheduled] TelePortal Maintenance Scheduled","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"May 24, 01:00 - 03:30 PDT"},{"code":"ngpnyt1kkbjx","name":"TelePortal Maintenance Completed","message":"Date: 05/23/2018 Start Time: [08:51 PM UTC+0] End Time: [ 09:02 PM UTC+0] TeleSign was performing database maintenance on client portals during the above-mentioned timeframes. The portal was unavailable to customers intermittently. TeleSign core services was not affected.","impact":"none","timestamp":"May 23, 14:23 - 14:23 PDT"},{"code":"g81tp5v9f9s1","name":"Pakistan Operator Service Alert - Telenor 410/06","message":"We received notification that the network issues previously reported by Telenor from Pakistan have been resolved. Telenor end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"May 21, 17:00 - 20:16 PDT"},{"code":"h0tqhjgh390v","name":"Canada Operator Service Alert - Canada All operators","message":"We received notification that the network issues previously reported by all Canada operators have been resolved.Canada end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operators, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"May 17, 16:20 - 19:27 PDT"},{"code":"zmy18wmhwy73","name":"Malaysia Operator Service Alert - U-Mobile 502/18","message":"This incident has been resolved.","impact":"minor","timestamp":"May 17, 03:17 - 06:44 PDT"},{"code":"lp2fk01tcztb","name":"TANZANIA Operator Service Alert - Tanzania MIC Tanzania Ltd (Tigo) 640 / 02","message":"We received notification that the network issues previously reported by MIC Tanzania Ltd (Tigo) from Tanzania have been resolved. MIC Tanzania Ltd (Tigo) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"May 15, 20:56 - May 16, 05:08 PDT"},{"code":"8s9trwrvwx57","name":"Nigeria Operator Service Alert - Nigeria Nigeria Communications Ltd (MTN) 621/30","message":"We received notification that the network issues previously reported by Nigeria Communications Ltd (MTN) from Nigeria have been resolved. Nigeria Communications Ltd (MTN) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"May 14, 19:17 - 22:28 PDT"},{"code":"lmx1pn95dfw9","name":"Tanzania Operator Service Alert - MIC Tanzania Ltd (Tigo) 640/02","message":"We received notification that the network issues previously reported by MIC Tanzania Ltd (Tigo) (640/02) from Tanzania have been resolved. MIC Tanzania Ltd (Tigo) (640/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"May 8, 07:31 - May 13, 00:15 PDT"},{"code":"dj5jtjjbfrk7","name":"United States Service Alert","message":"Dear Customers and Partners, SMS delivery has now been restored as of 05/10/2018 07:00 PM ET We are currently reviewing root cause and will provide additional information once we have completed the investigation.","impact":"none","timestamp":"May 10, 16:06 - 16:36 PDT"}]},{"name":"April","year":2018,"starts_on":0,"days":30,"incidents":[{"code":"qhp08sljxqf7","name":"Pakistan Operator Service Alert - Pakistan - Mobilink (Pakistan Mobile) (410/01)","message":"We received notification that the network issues previously reported by Pakistan Mobilink (Pakistan Mobile) 410/01 from Pakistan have been resolved. Pakistan Mobilink (Pakistan Mobile) 410/01 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Apr 30, 16:56 - 19:39 PDT"},{"code":"kwmh1qkh4lv1","name":"Pakistan Operator Service Alert - Pakistan Mobilink (Pakistan Mobile) 410/01 - RESOLVED","message":"We received notification that the network issues previously reported by Pakistan Mobilink (Pakistan Mobile) 410/01 from Pakistan have been resolved. Pakistan Mobilink (Pakistan Mobile) 410/01 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Apr 30, 18:39 - 18:39 PDT"},{"code":"pb39kdb10lk5","name":"Tunisia Operator Service Alert - Tunisia Tunisie Telecom 605/02","message":"We received notification that the network issues previously reported by Tunisie Telecom from Tunisia have been resolved. Tunisie Telecom end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Apr 20, 10:59 - Apr 21, 06:47 PDT"},{"code":"ghjplj6l03mc","name":"Algeria Operator Service Alert - Ooredoo (Wataniya) 603/03","message":"We received notification that the network issues previously reported by Algeria Ooredoo (Wataniya) from Algeria have been resolved. Algeria Ooredoo (Wataniya) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Apr 19, 00:54 - 12:42 PDT"},{"code":"rz8mr3f234rs","name":"Bolivia Operator Service Alert - Bolivia ENTEL Movil 736/02","message":"We received notification that the network issues previously reported by Bolivia ENTEL Movil from Bolivia have been resolved. Bolivia ENTEL Movil end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Apr 12, 08:23 - 11:58 PDT"},{"code":"ty945sbmtzkx","name":"Possible SMS Delay in Delivery - US & CA Short Code SMS traffic","message":"Dear Customers and Partners, please note that the previously reported incident has been restored as of 12:30 PM PDT. We are currently reviewing root cause with our downstream partner and will provide additional information once we have completed the investigation.","impact":"none","timestamp":"Apr 3, 12:00 - 12:46 PDT"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2018-04-01T00:00:00-07:00","end_time":"2018-06-30T23:59:59-07:00"}

System Status

Incident History