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Mobile Telesystems end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Feb 17, 08:39 - Feb 18, 13:26 PST"},{"code":"q76kcxxxxskt","name":"Operator Service Alert Burundi - Onatel 642/03","message":"We received notification that the network issues previously reported by Onatel from Burundi have been resolved. Onatel end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Feb 14, 05:55 - Feb 18, 05:02 PST"},{"code":"mrt452hyk9cv","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T - 2019-02-13","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 14, 01:15 - 04:00 PST"},{"code":"fgp39kp3zq8m","name":"[Scheduled] Operator Service Alert - Planned Maintenance - T-Mobile, USA - 2019-02-13","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 13, 00:01 - 03:01 PST"},{"code":"l359knftn0xw","name":"Operator Service Alert USA - Verizon 310/004","message":"We received notification that the network issues previously reported by Verizon from USA have been resolved. Verizon end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. Issue start time: 2019-02-12 06:45:00 AM PST Issue resolve time: 2019-02-12 07:45:00 AM PST On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Feb 12, 07:49 - 08:18 PST"},{"code":"vmmqdfy6qwnt","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T - 2019-02-12","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 12, 00:01 - 03:00 PST"},{"code":"59gyjr8xprg0","name":"Operator Service Alert Kazakhstan - Kcell JSC (401/02)","message":"We received notification that the network issues previously reported by Kcell JSC from Kazakhstan have been resolved. Kcell JSC end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Feb 11, 14:00 - 17:05 PST"},{"code":"qkh8gp1msy73","name":"[Scheduled] Operator Service Alert - Planned Maintenance - T-Mobile - 2019-02-11","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 11, 00:01 - 03:00 PST"},{"code":"3wjw1cpn3wk1","name":"Voice Traffic degradation toward US Operators","message":"The issue is resolved with changes made on Friday, however we continue to monitor and are working with partners to prevent the issue reoccurring.","impact":"minor","timestamp":"Feb 8, 00:18 - Feb 10, 04:02 PST"},{"code":"15njphnd5mvs","name":"SMS Delivery Delay - International","message":"Dear Customers and Partners, SMS delivery has now been restored as of 08:46 PDT. 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If you need any additional assistance, please contact us at support@telesign.com","impact":"none","timestamp":"Feb 5, 06:14 - 09:15 PST"},{"code":"7ty4t64vj0dh","name":"Operator Service Alert Burkina Faso - Orange 613/02","message":"Network issues that affect Orange from Burkina Faso have been resolved.","impact":"none","timestamp":"Feb 3, 12:39 - 18:50 PST"},{"code":"gstgk7ynfwbw","name":"[Scheduled] SMS planned maintenance affecting landline and toll free numbers - USA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jan 31, 22:01 - Feb 1, 00:00 PST"}]},{"name":"January","year":2019,"starts_on":2,"days":31,"incidents":[{"code":"7rkhpznmkgxc","name":"Operator Service Alert USA - United States Cellular Corp","message":"We received notification that the network issues previously reported by United States Cellular Corp from USA have been resolved. United States Cellular Corp end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Jan 31, 15:00 - 16:26 PST"},{"code":"t6rynnslhhct","name":"Operator Service Alert Brazil - VIVO 724/06","message":"We received notification that the network issues previously reported by VIVO from Brazil have been resolved. VIVO end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Jan 31, 06:40 - 08:38 PST"},{"code":"vsfq8cq56h6n","name":"Status Alert - Message Delivery Delays","message":"The incident has been resolved and traffic is being processed normally. We will continue to monitor.","impact":"minor","timestamp":"Jan 31, 05:14 - 07:49 PST"},{"code":"gfb44v5zb4c0","name":"Operator Service Alert USA - Sprint","message":"We received notification that the network issues previously reported by Sprint from USA have been resolved. Sprint end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Jan 30, 11:51 - Jan 31, 05:53 PST"},{"code":"mzz3mxt9bwcv","name":"[Scheduled] TeleSign Notification - TelePortal and Portal Maintenance Scheduled -Thursday, 31 January","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jan 31, 01:00 - 02:30 PST"},{"code":"9vx88vmfwhwc","name":"Operator Service Alert : Nigeria - Airtel 621/20","message":"We received notification that the network issues previously reported by Airtel from Nigeria have been resolved. Airtel end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Jan 29, 16:13 - 17:31 PST"},{"code":"w4ksmq4rkpg8","name":"Operator Service Alert USA - Verizon 310/004","message":"We received notification that the issue impacting the delivery of messages towards Verizon USA is now resolved and all services are now operating as expected. Issue start time: 2019-01-25 22:25:00 UTC Issue resolve time: 2019-01-26 00:30:00 UTC We are sorry for any issue that this might cause to you. If you require any additional assistance, please contact us at support@telesign.com","impact":"minor","timestamp":"Jan 25, 16:06 - 17:44 PST"},{"code":"5p6jgw590xmb","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T USA - 2019-01-23","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jan 23, 19:01 - Jan 24, 04:00 PST"},{"code":"3gzmbq0zvj1w","name":"Operator Service Alert Kenya - Airtel 639/03","message":"We received notification that the network issues previously reported by Airtel from Kenya have been resolved. Airtel end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Jan 24, 01:05 - 01:55 PST"},{"code":"11vzp2y0nt7m","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T USA - 2019-01-22","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jan 22, 19:00 - Jan 23, 04:00 PST"},{"code":"kdrt1s1bbrzv","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T USA - 2019-01-21","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jan 21, 19:00 - Jan 22, 04:00 PST"},{"code":"msc21pphsfx3","name":"Operator Service Alert Canada - Canada (CA) - ICE Wireless (302/620)","message":"We received notification that the network issues previously reported by Canada (CA) - ICE Wireless (302/620) from Canada have been resolved. Canada (CA) - ICE Wireless (302/620) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. Our testing shows positive delivery. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Nov 24, 03:01 - Jan 21, 00:47 PST"},{"code":"xmlvsw2hwr9k","name":"Message delivery issues for some countries","message":"This incident has been resolved.","impact":"none","timestamp":"Jan 18, 02:09 - 04:36 PST"},{"code":"hr7grrrnhhr9","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T USA - 2019-01-17","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jan 17, 22:00 - Jan 18, 03:00 PST"},{"code":"y0h6rw5yhj5r","name":"SMS Delay in Delivery - US, Asia, South America, Oceania","message":"Dear Customers and Partners, SMS delivery has now been restored as of 09:20 AM UTC+0 We are currently reviewing root cause and will provide additional information once we have completed the investigation.","impact":"minor","timestamp":"Jan 18, 01:40 - 01:41 PST"},{"code":"l3ttfxpps0nz","name":"[Scheduled] Operator Service Alert - Planned Maintenance - AT&T USA - 2019-01-09","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jan 9, 19:00 - Jan 10, 04:00 PST"},{"code":"s5hj0sp374hb","name":"[Scheduled] Operator Service Alert - Planned Maintenance - United States Cellular Corp USA - 2019-01-09","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jan 9, 23:00 - Jan 10, 02:00 PST"},{"code":"rkp51p7q4yqr","name":"Operator Service Alert USA - AT&T","message":"We received notification that the network issues previously reported by AT&T from USA have been resolved. AT&T end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Jan 6, 09:19 - 15:04 PST"},{"code":"s9hdm8rtlwp9","name":"Operator Service Alert Yemen - Spacetel (MTN)","message":"We received notification that the network issues previously reported by Spacetel (MTN) from Yemen have been resolved. Spacetel (MTN) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Dec 16, 06:06 - Jan 4, 03:48 PST"},{"code":"by3v9zpk1str","name":"Operator Service Alert Bangladesh - TeleTalk 470/04","message":"We received notification that the network issues previously reported by TeleTalk from Bangladesh have been resolved. TeleTalk end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Jan 1, 16:27 - Jan 2, 04:32 PST"},{"code":"2f1xjj4m8lmt","name":"SMS service degradation affecting AT&T USA","message":"We received notification that the network issues previously reported by AT&T from USA have been resolved. AT&T end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. Start date and time: 2019-01-01 15:25 PDT End date and time: 2019-01-01 20:08 PDT On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Jan 1, 16:17 - 18:32 PST"}]},{"name":"December","year":2018,"starts_on":6,"days":31,"incidents":[{"code":"1w7xk615blnf","name":"RESOLVED: Operator Service Alert Kenya (KE) - Airtel (639/03)","message":"We received notification that the network issues previously reported by Airtel from Kenya have been resolved. Airtel end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Dec 31, 03:53 - 05:12 PST"},{"code":"2899hvh0fw83","name":"Operator Service Alert Sudan - Sudani One (634/07) - [Resolved]","message":"We received notification that the network issues previously reported by Sudani One (634/07) from Sudan have been resolved. Sudani One end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Dec 29, 11:00 - Dec 30, 00:22 PST"},{"code":"y6bqmlx7sycj","name":"SMS Delay in Delivery - Resolved - US","message":"Dear Customers and Partners, SMS delivery has now been restored as of 00:40 UTC. We are currently reviewing root cause and will provide additional information once we have completed the investigation.","impact":"none","timestamp":"Dec 27, 17:26 - 17:26 PST"},{"code":"vk29g1dnmvzk","name":"Operator Service Alert - Planned Maintenance - multiple small US regional carriers - 2018-12-27","message":"This incident has been resolved.","impact":"none","timestamp":"Dec 27, 10:49 - 12:54 PST"},{"code":"nwrkh0gm82ys","name":"Operator Service Alert Nepal - Nepal Mobile (Nepal Telecom) 429/01","message":"We received notification that the network issues previously reported by Nepal Mobile (Nepal Telecom) 429/01 from Nepal have been resolved. Nepal Mobile (Nepal Telecom) 429/01 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"none","timestamp":"Dec 26, 08:29 - 11:46 PST"},{"code":"dftpqkf3j2nn","name":"Operator Service Alert - Unplanned Maintenance - AT&T - 2018-12-19 at 10 PM (PST)","message":"Maintenance is completed and the incident is resolved.","impact":"minor","timestamp":"Dec 19, 14:40 - Dec 24, 01:27 PST"},{"code":"xftkt4hwhthq","name":"Operator Service Alert United States - Multiple US carriers","message":"This incident has been resolved.","impact":"minor","timestamp":"Dec 19, 12:20 - Dec 21, 00:46 PST"},{"code":"c6k1r6p897n2","name":"Operator Service Alert Bangladesh - GrameenPhone (470/01;001)","message":"This incident has been resolved.","impact":"minor","timestamp":"Dec 20, 06:13 - 13:07 PST"},{"code":"2fwmkvl08dgd","name":"Operator Service Alert United States - C Spire Wireless (Cellular South)","message":"This incident has been resolved.","impact":"none","timestamp":"Dec 15, 09:09 - Dec 17, 12:25 PST"},{"code":"hystwbq35vzv","name":"Operator Service Alert Yemen - Spacetel (MTN) (421/02)","message":"We received notification that the network issues previously reported by Spacetel (MTN) from Yemen have been resolved. Spacetel (MTN) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Dec 14, 15:46 - Dec 15, 12:15 PST"},{"code":"w0b6lzpbxwm7","name":"Operator Service Alert Yemen - Yemen Mobile (CDMA) (421/03)","message":"We received notification that the network issues previously reported by Yemen Mobile (CDMA) (421/03) from Yemen have been resolved. Yemen Mobile (CDMA) (421/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Dec 14, 10:15 - 10:52 PST"},{"code":"ckwzfrl14dnh","name":"[Scheduled] Operator Service Alert - Planned Maintenance - T-Mobile USA - 2018-12-13 - 2018-12-14","message":"T-Mobile has extended the duration for this maintenance to one hour.","impact":"maintenance","timestamp":"Dec 13, 22:01 - Dec 14, 05:30 PST"},{"code":"73tjf1qn2cpj","name":"Operator Service Alert Malawi - Telekom Network Ltd (TNM) (650/01)","message":"We received notification that the network issues previously reported by Telekom Network Ltd (TNM) (650/01) from Malawi have been resolved. Telekom Network Ltd (TNM) (650/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Dec 14, 01:13 - 04:24 PST"},{"code":"9nhxg0r53qzh","name":"Operator Service Alert United States - Sprint","message":"Dear Customers and Partners, SMS delivery has now been restored as of 12/11/2018 03:02 PM ET We are currently reviewing root cause and will provide additional information once we have completed the investigation.","impact":"minor","timestamp":"Dec 11, 09:47 - 12:50 PST"},{"code":"4w9zn9vkk0cc","name":"Operator Service Alert Unied States - Sprint USA","message":"We received notification that the network issues previously reported by Sprint USA from United States have been resolved. Sprint USA end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. End Date Time: 12/10/2018 08:47 AM PDT On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Dec 10, 09:01 - 09:57 PST"},{"code":"mqfv98243ptd","name":"Service Alert - Planned Maintenance - US T-Mobile","message":"This incident has been resolved.","impact":"none","timestamp":"Dec 9, 23:01 - Dec 10, 03:16 PST"},{"code":"p35vdftxwxqz","name":"Operator Service Alert Madagascar - Vodacom 646/04","message":"We received notification that the network issues previously reported by Vodacom from Madagascar have been resolved. Vodacom end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"minor","timestamp":"Dec 7, 07:01 - 19:08 PST"},{"code":"718k95ggvgg6","name":"Operator Service Alert Nigeria - Nigeria Communications Ltd (MTN) (621/30)","message":"This incident has been resolved.","impact":"none","timestamp":"Dec 6, 08:20 - 11:37 PST"},{"code":"6c6s65bcr7dd","name":"[Scheduled] Issue: US Operator - United States Cellular Corp USA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 5, 23:00 - Dec 6, 02:00 PST"},{"code":"zv0d3lg9xt57","name":"Operator Service Alert - Planned Maintenance - Sprint - 12/05/2018","message":"We received notification that the network issues previously reported by Sprint from USA have been resolved. Sprint end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"maintenance","timestamp":"Dec 5, 14:08 - Dec 6, 01:44 PST"},{"code":"k35rz9q3z4kc","name":"Operator Service Alert Iran - Irancell 432/35","message":"We received notification that the network issues previously reported by Irancell 432/35 from Iran have been resolved. Irancell 432/35 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Dec 3, 18:22 - Dec 4, 06:31 PST"},{"code":"bh26z7trclx8","name":"Operator Service Alert Gabon - Airtel 628/03","message":"We received notification that the network issues previously reported by Airtel from Gabon have been resolved. Airtel end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Dec 1, 09:17 - 12:57 PST"},{"code":"cj6wfm0xny3t","name":"Operator Service Alert Pakistan - Telenor 410/06","message":"We received notification that the network issues previously reported by Telenor (410/06) from Pakistan have been resolved. Telenor (410/06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.","impact":"major","timestamp":"Dec 1, 12:02 - 12:23 PST"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2018-12-01T00:00:00-08:00","end_time":"2019-02-28T23:59:59-08:00"}

System Status

Incident History