System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Intelligence Model Enhancements - Scheduled Maintenance
Scheduled Maintenance
Report for Telesign system status
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Intelligence Model Enhancements
Start time: October 21, 2024
End time: October 25, 2024
During the week of October 21, Telesign will be performing scheduled maintenance to release enhancements to our Intelligence model. There’s no integration work, preparation, or actions customers need to take. API responses, product configuration and latency will remain the same. There is no downtime expected during the maintenance event.
These enhancements will be made with the goal of increasing model accuracy, decreasing false positives, improving the true-positive rate, and decreasing false positives by:
Integration of new data sources enhancing our monitoring of IP and phone number behavior
Adopting new detection methods of artificially inflated traffic (AIT)
Refining fraud detection by using improved insights into email address behavior
Improving understanding of very low-risk behavior though the detection of regular, continuous activity
If you have any questions, please reach out to support@telesign.com
Start time: October 21, 2024
End time: October 25, 2024
During the week of October 21, Telesign will be performing scheduled maintenance to release enhancements to our Intelligence model. There’s no integration work, preparation, or actions customers need to take. API responses, product configuration and latency will remain the same. There is no downtime expected during the maintenance event.
These enhancements will be made with the goal of increasing model accuracy, decreasing false positives, improving the true-positive rate, and decreasing false positives by:
Integration of new data sources enhancing our monitoring of IP and phone number behavior
Adopting new detection methods of artificially inflated traffic (AIT)
Refining fraud detection by using improved insights into email address behavior
Improving understanding of very low-risk behavior though the detection of regular, continuous activity
If you have any questions, please reach out to support@telesign.com
This scheduled maintenance affected: Standard Services (Score) and Enterprise Services (Score).