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Renew an SSL/TLS certificate - July 2024
Incident
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Identified
Dear Customers and Partners,
The SSL certificate for *.callback.telesign.com will soon expire. Our dedicated teams will work on certificate replacement from July 22nd to July 25th.
Certificate pinning is not a best practice and is not explicitly supported by Telesign, which can cause outages. https://developer.telesign.com/enterprise/docs/authentication#tls-and-certificates
All Digicert Roots and Intermediate certificates can also be found and downloaded directly from their site: https://www.digicert.com/kb/digicert-root-certificates.htm#roots
Thank you.
Please do not hesitate to contact us at support@telesign.com with any questions or concerns.
The SSL certificate for *.callback.telesign.com will soon expire. Our dedicated teams will work on certificate replacement from July 22nd to July 25th.
Certificate pinning is not a best practice and is not explicitly supported by Telesign, which can cause outages. https://developer.telesign.com/enterprise/docs/authentication#tls-and-certificates
All Digicert Roots and Intermediate certificates can also be found and downloaded directly from their site: https://www.digicert.com/kb/digicert-root-certificates.htm#roots
Thank you.
Please do not hesitate to contact us at support@telesign.com with any questions or concerns.
This incident affects: Regulatory Updates.