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Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly.
We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
SF 00893755
Posted Oct 17, 2024 - 00:30 PDT
Investigating
Start Time: 08:49 PM PDT - 10/17/24 End Time: Ongoing
We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO) - Claro Comunicacion Celular S.A (Comcel S.A) (732/101). Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution.
SF 00893755
Posted Oct 16, 2024 - 20:50 PDT
This incident affected: Enterprise Services (2-Way SMS) and Standard Services (2-Way SMS).