Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

Active events

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Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Telesign Support Mailbox delays

Incident Report for Telesign System

Update

Dear Customers and Partners,

While the global Outlook outage is not yet fully resolved, we are starting to see improvements and have begun to receive emails and ticket responses.
Please note that customers may still experience delays in ticket creation.

We will follow up with more updates as soon as they become available.

Posted Nov 13, 2026 - 06:23 PST

Investigating

Dear Customers and Partners,

Please note that due to the global Outlook outage, we are currently experiencing delays in receiving emails in our support mailbox, which is delaying ticket processing.
Customers may be unable to create tickets by emailing our support mailbox.

We will follow up with more updates as soon as they become available.

Thank you for your understanding in advance

Posted Nov 12, 2026 - 11:56 PST

This incident affects: Portals (Unified Portal - https://my.telesign.com, Teleportal - https://teleportal.telesign.com/, Portal - https://portal.telesign.com).