Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

Active events

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Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Operator Alert - Kenya (KE) - Safaricom Limited (639/02) - 5/25/2025

Incident Report for Telesign System

Resolved

Start Time: 10:04 AM PDT- 5/25/2025
End Time: 11:44 AM PDT - 5/25/2025

We received notification that the network issues previously reported by Kenya (KE) - Safaricom Limited (639/02) from Kenya (KE) have been resolved. Kenya (KE) - Safaricom Limited (639/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 00999664

Posted May 25, 2025 - 12:18 PDT

Investigating

Start Time: 10:04 AM- 5/25/2025
End Time: Ongoing

We received notification that Kenya (KE) - Safaricom Limited (639/02) from Kenya (KE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 00999664

Posted May 25, 2025 - 10:09 PDT

This incident affected: SMS/SMS Verify - EMEA (EMEA - All countries).