Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Degraded performance

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Major Outage

Under maintenance

Quality degradation - United States (US) - ALL MNOs

Incident Report for Telesign System

Resolved

Start Time: 03:10 AM PDT - 05/27/25
End Time: 05:12 AM PDT - 05/27/25

We received notification that the network issues previously reported impacting 10DLC traffic from United States (US) have been resolved. 10DLC traffic end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

If you have any questions, please contact support@telesign.com.

SF01000371

Posted May 27, 2025 - 06:12 PDT

Investigating

Issue: United States (US) - ALL MNOs

Start Time: 03:10 AM PDT - 05/27/25
End Time: ongoing

Summary:

We currently experience quality degradation toward United States (US) - ALL MNOs
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01000371

Posted May 27, 2025 - 03:13 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (United States).