We will be undergoing scheduled maintenance during this time.
Posted Sep 18, 2025 - 20:23 PDT
Scheduled
To comply with Lumitel (Burundi) regulatory requirements effective 1 October 2025, all clients must register their Sender IDs before sending traffic.
#Sender ID Requirements: Format: Alphanumeric only (the β-β dash character is not supported)
#Message content requirement: Brand name is explicitly included in the message content.
Estimated approval time: 7 days
#Required Details & Documents for Registration: 1. Sender ID 2. Message Content / Templates 3. Company Name 4. Company Website 5. Service Description (Business Category) 6. Lumitel LOA 7. Brand-owner's Business certificate/license 8. Template excel file
β Key Points: Sender ID registration will be mandatory from 1 October 2025. Clients wishing to register new Sender IDs should prepare the above documentation. Generic Sender IDs remain available, so no traffic disruptions are expected.
β Action Required: Please begin preparations and submit your Sender ID registration requests as early as possible to ensure approval before the 1 October 2025 enforcement date.
Thank you for your attention to this important update.
Posted Sep 17, 2025 - 02:04 PDT
This scheduled maintenance affects: Regulatory Updates (EMEA).