Issue: United States (US) - Multiple MNOs Quality degradation - 10DLC
Start Time: 09:05 AM PDT - 04/30/25 End Time: 11:52 AM PDT - 04/30/25
We received notification that the network issues previously reported by Multiple MNOs from United States(US) have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Apr 30, 2025 - 11:53 PDT
Investigating
Issue: United States (US) - Multiple MNOs Quality degradation - 10DLC
Start Time: 09:05 AM PST - 04/30/25
Summary:
We received notification that Multiple MNOs from United States (US) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 00987857
Posted Apr 30, 2025 - 09:17 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (United States).