Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Regulatory Update 📢 Important Update: Sender ID Format Restriction in France

Scheduled for Feb 25, 10:45 PST - Jul 25, 11:45 PDT

Scheduled

Effective March 1, 2026, the use of special characters in Sender IDs will be prohibited. All SMS messages sent to France must use alphanumeric Sender IDs only.

Scope: Applies to all traffic (local and international) using Sender IDs.

Non-Compliance Impact: Messages sent with Sender IDs containing special characters may result in delivery failures, as delivery cannot be ensured.

✅ Action Required:

Review your current Sender IDs used for France.
Stop using Sender IDs that contain special characters.
Switch to alternative alphanumeric-only Sender IDs.
Please note: France remains a destination where Sender ID registration is not required.

If you encounter delivery issues, please contact your support representative for assistance.

Thank you for your attention to this important update.

Posted Feb 25, 2026 - 03:41 PST

This scheduled maintenance affects: Regulatory Updates (EMEA).