Start Time: 08:59 AM PST - 03/17/25 End Time: 11:46 AM PST - 03/17/25
We received notification that the network issues previously reported by Telecomunicaciones de GuatemalaS.A.(Sercom/Claro) from Guatemala (GT) have been resolved. Telecomunicaciones de GuatemalaS.A.(Sercom/Claro) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 00966723
Posted Mar 17, 2025 - 12:02 PDT
Investigating
Start Time: 08:59 AM PST - 03/17/25 End Time: Ongoing
We received notification that Telecomunicaciones de GuatemalaS.A.(Sercom/Claro)) (704/01) from Guatemala (GT) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 00966723
Posted Mar 17, 2025 - 09:02 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries).