Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Degraded performance

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Quality degradation - United States (US) - Small Carriers - 07/28/25

Incident Report for Telesign System

Resolved

Start Time: 1:13 PM PDT - 07/28/25
End Time: 1:52 PM PDT - 07/28/25

We received notification that the network issues previously reported by United States (US) - Small Carriers from United States (US) have been resolved. United States (US) - Small Carriers end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01034131

Posted Jul 28, 2025 - 14:31 PDT

Update

We are continuing to investigate this issue.

Posted Jul 28, 2025 - 13:28 PDT

Investigating

Issue: United States (US) - Small Carriers Quality degradation

Start Time: 1:13 PM PDT - 07/28/25
End Time: Ongoing

Summary:

We currently experience quality degradation toward United States (US) - Small Carriers.
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01034131

Posted Jul 28, 2025 - 13:27 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (United States).