Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Operational

Degraded performance

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Major Outage

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Possible Delays

Incident Report for Telesign System

Resolved

Dear Customers and Partners,

Please note that previously reported issues have been resolved.

Date: 05/20/2025
Start time: 11:05 AM PDT
End time: 11:10 AM PDT

Affected products: SMS Verify, SMS, PhoneID, Intelligence and Auto Verify API.

If you have any questions, please contact us at support@telesign.com.

Posted May 20, 2025 - 12:07 PDT

Investigating

Dear Customers and Partners,

We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery.

Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.

If you have any questions, please contact us at support@telesign.com.

Posted May 20, 2025 - 11:19 PDT

This incident affected: API Availability (App Verify, Intelligence, Phone ID, Phone ID Contact, Phone ID Live, Phone ID Number deactivation, Phone ID Porting status, Phone ID SIM swap, SMS, SMS Verify).