Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - Brazil (BR) - Claro (724/05;12;38) - 03/28/25

Incident Report for Telesign System

Resolved

Date: 03/28/25
Start Time: 10:23 PM PST
End Time: 4:13 AM PST

We received notification that the network issues previously reported by Brazil (BR) - Claro (724/05;12;38) from Brazil (BR) have been resolved. Brazil (BR) - Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Posted Mar 29, 2025 - 04:13 PDT

Identified

Date: 03/28/25
Start Time: 10:23 PM PST
End Time: Ongoing

Summary:
We currently experience quality degradation toward Brazil (BR) - Claro (724/05;12;38). Customers that send SMS messages to Claro (724/05;12;38) users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Mar 28, 2025 - 22:25 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (Brazil).