Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Sim Swap Service Alert - India

Incident Report for Telesign System

Resolved

Start Date: 10/22/2025
Start Time: 11:20 PM PDT
End date: 10/23/2025
End Time: 02:10 PM PDT

We received notification from our partner that the issue previously noticed in India has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Posted Oct 24, 2025 - 01:21 PDT

Investigating

Date: 10/22/2025
Start Time: 11:20 PM PDT
End Time: Ongoing

We received notification from our partner that Sim Swap is currently having issues in India, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Oct 23, 2025 - 04:18 PDT

This incident affected: Phone ID Porting History - APAC (APAC - All countries).