Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Degraded performance

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Major Outage

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Voice API Quality Degradation towards MTN Networks

Incident Report for Telesign System

Resolved

Date:04/15/26
Start Time: 02:30 AM PDT - 04/08/26
End Time: 04:30 PM PDT - 04/15/26

The issue related to the Voice API has now been resolved.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

Posted Apr 15, 2026 - 07:30 PDT

Investigating

Start Time: 02:30 AM PDT - 04/08/26
End Time: Ongoing

We received notification that MTN operators globally are currently experiencing network issues, which may cause latency in Voice API transactions. We are actively monitoring the situation and will inform you once the operators have reached a resolution.

Posted Apr 08, 2026 - 03:07 PDT

This incident affected: Voice - NA & LATAM (NA & LATAM - All countries), Voice - APAC (APAC - All countries), and Voice - EMEA (EMEA - All countries).