Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Operator Alert - Ecuador (EC) - Claro (Conecel / Porta) (740/01)

Incident Report for Telesign System

Resolved

Start Time: 06:67AM PST - 03/01/26
End Time: 10:30AM PST - 03/01/26

We received notification that the network issues previously reported by Claro (Conecel / Porta) (740/01) from Ecuador (EC) have been resolved. Claro (Conecel / Porta) (740/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01136865

Posted Mar 01, 2026 - 10:30 PST

Investigating

Start Time: 06:67am PST - 03/01/26
End Time: Ongoing

We received notification that Claro (Conecel / Porta) (740/01) from Ecuador (EC) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01136865

Posted Mar 01, 2026 - 07:05 PST

This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries).