We received notification that operators from Brazil (BR) are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 01166018
Posted May 04, 2026 - 12:14 PDT
Investigating
Issue: Operator - All Operators Quality degradation
Start Time: 09:20 PT - 05/04/26 End Time: Ongoing
Summary:
We received notification that operators from Brazil (BR) are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 01166018
Posted May 04, 2026 - 09:28 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (Brazil).