Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Operator Alert - Ecuador (EC) - Movistar (Otecel) (740/00) - 11/19/25

Incident Report for Telesign System

Resolved

Start Time: 6:28PM PST - 11/19/25
End Time: 7:48PM PST - 11/19/25

We received notification that the network issues previously reported by Movistar (Otecel) (740/00) from Ecuador (EC) have been resolved. Movistar (Otecel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01091331

Posted Nov 19, 2025 - 20:07 PST

Investigating

Start Time: 6:28PM PST - 11/19/25
End Time: Ongoing

We received notification that Movistar (Otecel) (740/00) from Ecuador (EC) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01091331

Posted Nov 19, 2025 - 18:41 PST

This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries).