Starting February 2025, URL whitelisting for messages sent toward Taiwan will require additional Know Your Customer (KYC) documentation to comply with regulatory requirements. These documents will be used solely for compliance purposes.
Required KYC Documents To successfully whitelist your URLs, please provide:
- Business registration certificate of the entity (Brand/URL owner) - Passport of the company’s legal representative (Brand/URL owner) - Passport of the individual in charge of operations for all parties involved (including Telesign’s aggregators and Telesign itself; the legal representative's passport is recommended)
Standard Registration Details Required In addition to KYC documentation, please ensure the following details are submitted:
- Brand Legal Entity Name – Your company’s official name - Entity Registration Number – Your business registration number - Entity Website – Your official website - Entity Contact Number – A primary contact number - Message Templates – Examples of messages containing the URLs or phone numbers you wish to register
Action Required To prevent any disruptions, please ensure all relevant details and documents are submitted alongside your message templates.
At this time, no delivery issues have been reported related to this regulation. For any questions or assistance, please reach out to our support team.
Posted Feb 18, 2025 - 23:47 PST
This scheduled maintenance affects: Regulatory Updates (APAC).