Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Operator Alert - Guatemala (GT) - Telecomunicaciones de GuatemalaS.A.(Sercom/Claro)) (704/01;03) - 7/24/26

Incident Report for Telesign System

Resolved

Start Time: 1:27 AM PDT - 7/24/26
End Time: 03:17AM PDT - 07/24/2026

We received notification that the network issues previously reported by GuatemalaS.A.(Sercom/Claro)) (704/01;03) from Guatemala (GT) have been resolved. GuatemalaS.A.(Sercom/Claro)) (704/01;03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01208662

Posted Jul 24, 2026 - 05:06 PDT

Investigating

Start Time: 1:27 AM PDT - 7/24/26
End Time: Ongoing

We received notification that Telecomunicaciones de GuatemalaS.A.(Sercom/Claro)) (704/01;03) from Guatemala (GT) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01208662

Posted Jul 24, 2026 - 01:30 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries).