Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

Active events

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Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Operator Alert - Brazil (BR) - Claro (724/05;12;38) - 09/24/2025

Incident Report for Telesign System

Resolved

Start Time: 08:40PM PDT - 09/24/2026
End Time: 02:00AM PDT - 09/25/2026

Network issues previously reported for Claro (724/05;12;38) from Brazil (BR) have been resolved. Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01242198

Posted Sep 25, 2026 - 00:11 PDT

Investigating

Start Time: 08:40PM PDT - 09/24/2025
End Time: Ongoing

We are currently observing a quality degradation towards Claro (724/05;12;38) in Brazil (BR), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.

SF 01242198

Posted Sep 24, 2026 - 20:52 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries, Brazil).