Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Operator Service Alert - Italy (IT) - Multiple MNOs

Incident Report for Telesign System

Resolved

Issue: Multiple MNOs - Italy (IT) - Quality degradation

Start Time: 04:25 AM PST - 10/08/25
End Time: 9:35 AM PST - 10/08/25

Summary:

We received notification that previously Multiple MNOs from Italy are no longer experiencing network issues, that might caused a delay in the delivery of SMS messages.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01069535

Posted Oct 08, 2025 - 09:38 PDT

Investigating

Issue: Multiple MNOs - Italy (IT) - Quality degradation

Start Time: 04:25 AM PST - 10/08/25

Summary:

We received notification that Multiple MNOs from Italy are currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.

Telesign is engaged with the operators for updates on resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.

SF 01069535

Posted Oct 08, 2025 - 04:50 PDT

This incident affected: SMS/SMS Verify - EMEA (EMEA - All countries, Italy).