We received notification that the network issues previously reported by Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) from Peru (PE) have been resolved. Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
Posted Aug 28, 2025 - 02:25 PDT
Investigating
Issue: Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) - Quality degradation
Start Time: 00:05 PDT - 08/28/25
Summary:
We received notification that Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) from Peru (PE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
Posted Aug 28, 2025 - 00:08 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (Peru).