Start Time: 08:00 PM PST - 05/04/26 End Time: 02:11 AM PST - 05/05/26
We received notification that the network issues previously reported by MNOs from Russia (RU) have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01166395
Posted May 05, 2026 - 04:48 PDT
Investigating
Issue: Operator - All MNOs Quality degradation
Start Time: 08:00 PM PST - 05/04/26 End Time: Ongoing
Summary:
We received notification that All MNOs from Russia (RU) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 01166395
Posted May 05, 2026 - 02:09 PDT
This incident affected: SMS/SMS Verify - EMEA (EMEA - All countries, Russia).