Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Incident Report for Telesign System

Resolved

Dear Customers and Partners,

Start Date: 07/25/2025
Start Time: 09:28 AM PDT
End Time: 09:49 AM PDT

Please note that previously reported issues have been resolved.

Affected products: PhoneID addons: Sim Swap and Number Deactivation

We sincerely apologize for the inconvenience this may have caused you.

If you have any questions, please contact us at support@telesign.com.

Posted Jul 24, 2025 - 23:42 PDT

Investigating

Dear Customers and Partners,

We are experiencing intermittent disruptions/degradation on our platform, which could cause some delays in delivery.

Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.

If you have any questions, please contact us at support@telesign.com.

Posted Jul 24, 2025 - 22:06 PDT

This incident affected: SMS/SMS Verify - EMEA (EMEA - All countries), SMS/SMS Verify - APAC (APAC - All countries), and SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries).