Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Quality degradation - United States - Small Carriers - 04/29/25

Incident Report for Telesign System

Resolved

Start Time: 12:26 PM PDT - 04/29/25
End Time: 1:28 PM PDT - 04/29/25

We received notification that the network issues previously reported toward Small Carriers in US have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF - 00987324

Posted Apr 29, 2025 - 13:35 PDT

Investigating

Issue: US/CA Operator - [Operator Name] Quality degradation

Start Time: 12:26 PM PDT - 04/29/25
End Time: Ongoing

Summary:

We currently experience quality degradation toward Small Carriers in US. Customers that send SMS messages to Small Carriers in US users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

SF - 00987324

Posted Apr 29, 2025 - 12:28 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (United States).