Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - United States (US) - Multiple MNOs

Incident Report for Telesign System

Resolved

Date: 2/4/25
Start Time: 05:40 AM PST - 2/4/25
End Time: 7:10 AM PST - 2/4/25

Summary:

The issue has been resolved.
The previously reported quality degradation affecting SMS delivery to the United States (US) is no longer present, and message delivery has returned to normal.

Thank you for your patience, and we apologize for any inconvenience caused.

If you have any questions, please contact us at support@telesign.com.

SF 01124971

Posted Feb 04, 2026 - 07:23 PST

Investigating

Issue: United States (US) - Multiple MNOs Quality degradation

Start Time: 05:40 AM PST - MM/DD/YY

Summary:

We currently experience quality degradation toward United States (US).
SMS messages towards multiple operators may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01124971

Posted Feb 04, 2026 - 06:07 PST

This incident affected: SMS/SMS Verify - NA & LATAM (United States).