Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Degraded performance

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Major Outage

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Quality degradation - United States (US) - Multiple MNOs

Incident Report for Telesign System

Resolved

Start Time: 10:00 AM PST - 09/26/25
End Time: 10:38 AM PST - 09/26/25

We received notification that the network issues previously reported towards United States (US) MNO's have been resolved. United States (US) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

We'd like to apologize for any inconvenience and we appreciate your patience.

If you have any questions, please contact support@telesign.com.

SF01063831

Posted Sep 26, 2025 - 13:20 PDT

Investigating

Issue: United States (US) - Quality degradation

Start Time: 10:00 AM PST - 09/26/25
End Time: TBA

Summary:

We currently experience quality degradation toward United States (US) MNOs.
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01063831

Posted Sep 26, 2025 - 10:07 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries, United States).