Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Phone ID SIM Swap Service Alert - United States Verizon Wireless

Incident Report for Telesign System

Resolved

Date: 03/07/25
Start Time: 09:45 AM PST
End Time: 11:20 AM PST

Dear customers and partners,

We are glad to inform that the previously reported delays in services for Phone ID SIM Swap for United States Verizon Wireless numbers have been mitigated. We will continue to monitor to ensure long term stability.

If you have any questions or concerns, please feel free to contact us at support@telesign.com

Posted Mar 07, 2025 - 12:45 PST

Investigating

We received notification from our partner that Phone ID SIM Swap are currently having issues for numbers which belong to United States Verizon Wireless, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Mar 07, 2025 - 10:56 PST

This incident affected: Phone ID SIM Swap - NA & LATAM (United States).