Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Sim Swap and Contact Match Scheduled Maintenance - Germany and Netherlands

Scheduled Maintenance Report for Telesign System

Completed

The scheduled maintenance has been completed.

Posted Dec 09, 2025 - 10:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 09, 2025 - 08:00 PST

Scheduled

Start Date: 12/08/25
Start Time: 11:00 PM PST
End Date: 12/09/25
End Time: 01:00 AM PST

We have been informed that one of our partners in Germany and Netherlands will conduct planned maintenance at the specified date and time. Customers using the Phone ID Sim Swap and Contact Match during this maintenance period may experience temporary delays. We recommend planning accordingly.

If you have any questions, please contact us at support@telesign.com.

Posted Dec 08, 2025 - 01:33 PST

This scheduled maintenance affected: Phone ID Contact - EMEA (EMEA - All countries) and Phone ID SIM Swap - EMEA (Germany, Netherlands).