Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Degraded performance

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Operator Alert - Philippines (PH) - Smart Communications - 01/14/25
Incident Report for Telesign System
Resolved
Start Time: 5:38 PM PST - 01/14/25
End Time: 6:49 PM PST - 01/14/25

We received notification that the network issues previously reported by Smart Communications (515/03;05;18) from Philippines (PH) have been resolved. Smart Communications (515/03;05;18) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 00937364
Posted Jan 14, 2025 - 19:10 PST
Investigating
Start Time: 5:38 PM PST - 01/14/25
End Time: Ongoing

We received notification that Philippines (PH) - Smart Communications (515/03;05;18) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 00937364
Posted Jan 14, 2025 - 17:48 PST
This incident affected: SMS/SMS Verify - APAC (Philipines).