We would like to inform you of an upcoming change related to regulatory compliance. To align with requirements of the California Privacy Protection Agency (CPPA), we are introducing a new reason code in our system:
Reason Code: Blocked due to Legal Compliance
When this reason code is applied, no personal data from California state end customers will be processed. This includes any collection, storage, use, or further handling of personal information. The purpose of this reason code is to ensure full compliance with applicable privacy regulations and enforcement actions.
There is no action required from your side at this time. This update is being implemented as a preventive and compliance driven measure to protect end customer privacy and to meet regulatory obligations.
If you have any questions or require additional clarification on how this may affect your workflows or reporting, please contact us at support@telesign.com.
Thank you for your cooperation and continued partnership.
Posted May 15, 2026 - 01:31 PDT
This scheduled maintenance affects: Regulatory Updates (NA & LATAM).