Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Service disruption for Phone ID Sim Swap in Colombia

Incident Report for Telesign System

Resolved

Date: 6/25/2025
Start Time: 01:10 PM PDT
End Time: 06:20 PM PDT

We received notification that the previously reported Phone ID SIM swap issues have been resolved. End users should no longer experience delays.

We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

Posted Jun 25, 2025 - 20:11 PDT

Investigating

We have received notification that services for Phone ID Sim Swap in Colombia are experiencing delays. We will inform you as soon as we receive a resolution.

Posted Jun 25, 2025 - 13:10 PDT

This incident affected: Phone ID SIM Swap - NA & LATAM (Colombia).