Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - United States (US) - T-MOBILE

Incident Report for Telesign System

Resolved

Start Time: 05:04AM PST - 07/14/25
End Time: 05:29AM PST - 07/14/25

We received notification that the network issues previously reported by T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) from United States (US) have been resolved. T-MOBILE end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01024864
Posted Jul 14, 2025 - 05:58 PDT

Investigating

Issue: United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) - Quality degradation

Start Time: 05:04AM PST - 07/14/25

Summary:

We currently experience quality degradation toward United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830).
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01024864
Posted Jul 14, 2025 - 05:26 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (United States).