Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

Active events

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Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

PID Contact Match, Number Deact, Sub Status and Sim Swap addon downtime

Incident Report for Telesign System

Resolved

Date: 05/11/26
Start Time: 07:40 AM PDT
End Time: 07:50 AM PDT

We received notification that the issue with the Phone ID Contact Match, Number Deact, Sub Status and Sim Swap addon products is now resolved.

Thank you for your patience

Posted May 11, 2026 - 07:52 PDT

Investigating

Dear Customers,
Please note that we are expecting a downtime in PID Contact Match, Number Deact, Sub Status and Sim Swap addon products, we will inform you when it is resolved.

Thank you for your patience and apologies for any inconvenience.
Start Time: 07:40 AM PDT

Posted May 11, 2026 - 07:39 PDT

This incident affected: Phone ID Contact - EMEA (EMEA - All countries), Phone ID Contact - APAC (APAC - All countries), Phone ID Contact - NA & LATAM (NA & LATAM - All countries), and API Availability (Phone ID, Phone ID Contact, Phone ID Live, Phone ID Number deactivation, Phone ID Porting status, Phone ID SIM swap).