We received notification that the network issues previously reported by Small Carriers from United States (US) have been resolved. Small Carriers end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01045849
Posted Aug 21, 2025 - 11:30 PDT
Investigating
Issue: United States (US) - Small Carriers - Quality degradation
Start Time: 09:20am PDT - 8/21/25
Summary:
We received notification that Small Carriers MNOs from United States (US) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages.
Telesign is engaged with the operators for updates on resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact support@telesign.com.
SF 01045849
Posted Aug 21, 2025 - 09:26 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (United States).