Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Phone ID Contact and Contact Match addons Service Alert - Brazil

Incident Report for Telesign System

Resolved

Date: 08/19/25
Start Time: 06:30 PM PDT
End Time: 07:52 PM PDT

We received notification from our partner that Phone ID issues previously noticed in Brazil have been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Posted Aug 19, 2025 - 20:41 PDT

Identified

Date: 08/19/25
Start Time: 06:30 PM PDT
End Time: Ongoing

We received notification from our partner that Phone ID Contact and Contact Match addons are currently having issues in Brazil, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Aug 19, 2025 - 19:18 PDT

This incident affected: Phone ID Contact - NA & LATAM (NA & LATAM - All countries) and Phone ID Additional add-ons (Contact match).