Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

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Quality degradation - Canada (CA) - Multiple operators - 02/17/26

Incident Report for Telesign System

Resolved

Start Time: 1:00 AM PST - 02/17/26
End Time: 6:23 AM PST - 02/17/26

We received notification that the network issues previously reported by Multiple Operators from Canada have been resolved. End users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operators, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

SF 01130795

Posted Feb 17, 2026 - 06:50 PST

Investigating

Issue: Canada (CA) - Multiple operators - 02/17/26

Date: 02/17/26
Start Time: 01:00 AM PST
End Time: To be posted

Summary:
We currently experience quality degradation towardMultiple Operators. Customers that send SMS messages to Canada users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Feb 17, 2026 - 01:06 PST

This incident affected: SMS/SMS Verify - NA & LATAM (Canada).