Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Active events

See more

Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Phone ID Sim Swam Service Alert - Brazil
Incident Report for Telesign System
Resolved
Date: 01/24/2025
Start Time: 11:45 AM PST
End Time: 02:27 PM PST

We received notification from our partner that the issue previously noticed in Brazil has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Posted Jan 24, 2025 - 15:03 PST
Identified
Date: 01/24/2025
Start Time: 11:45 AM PST
End Time: Ongoing

We received notification from our partner that Sim Swap is currently having issues in Brazil which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.
Posted Jan 24, 2025 - 13:27 PST
This incident affected: Phone ID SIM Swap - NA & LATAM (Brazil).