Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

Active events

⤢See more

Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Operator Service Alert - Quality degradation - Small Carriers - 4/24/25

Incident Report for Telesign System

Resolved

This incident has been resolved.

Posted Apr 24, 2025 - 18:16 PDT

Update

Issue: US Operator - Small Carriers Quality degradation

Date: 04/24/25
Start Time: 11:35 AM PST
End Time: 12:05 PM PST

Summary:
This incidents has been resolved. Thank you for your patience and understanding.

SF 00984958

Posted Apr 24, 2025 - 12:26 PDT

Investigating

Issue: US Operator - Small Carriers Quality degradation

Date: 04/24/25
Start Time: 11:35 PST
End Time: Ongoing

Summary:
We currently experience quality degradation toward Small Carriers in US. Customers that send SMS messages to Small Carriers in US users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Apr 24, 2025 - 12:03 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (United States).