Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Active events

See more

Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Regulatory update 📢 Announcement: Philippines - SMS OTP Regulatory Changes for Banks and Non-Bank Financial Institutions

Scheduled for Apr 26, 23:50 PDT  -  Sep 23, 23:50 PDT

Scheduled

The Bangko Sentral ng Pilipinas (BSP), as described within Circular No. 1213 (Series of 2025), requires Philippine Banks and Non-Bank Financial Institutions to move away from local SMS‑based OTPs for high‑risk transactions by 30 June 2026, as part of the Anti‑Financial Account Scamming Act (AFASA). The guidelines on the adoption of multi-factor authentication (MFA) are outlined in Appendix 79/Q-66. Descriptive customer notification for account activities and financial transactions can still be sent.

The Circular No. 1213 (Series of 2025) does not affect customers outside of the category of "Bank and Non-Bank Financial Instituitions."

Telesign has proactively reached out to PH network providers to ensure platform continuity and regulatory alignment. At present, there is no impact to existing SMS OTP authentication services. On the adoption of alternative MFA mechanisms beyond SMS, customers should consult the Bangko Sentral ng Pilipinas (BSP) or their own compliance advisors. Telesign will continue to monitor the regulatory environment and provide updates where available. For other questions and support, please reach out to your account manager or our Support team.


Reference: Bangko Sentral ng Pilipinas (BSP) – Circular No. 1213, Series of 2025 (PDF):
https://www.bsp.gov.ph/Regulations/Published%20Issuances/Images/Circular_1213.pdf
Posted Apr 26, 2026 - 23:49 PDT
This scheduled maintenance affects: Regulatory Updates (APAC).