Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Active events

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Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Operator Alert - Philippines (PH) - Smart Communications (515/03;05;18)

Incident Report for Telesign System

Resolved

Start Time: 11:20 PM PST 01/22/2025
End Time: 11:54 PM PST 01/22/2025

We received notification that the network issues previously reported by Smart Communications (515/03;05;18) from Philippines (PH) have been resolved. Smart Communications (515/03;05;18) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 00941680
Posted Jan 23, 2025 - 00:10 PST

Investigating

Start Time: 11:20 PM PST 01/22/2025
End Time: Ongoing

We received notification that Smart Communications (515/03;05;18) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 00941680
Posted Jan 22, 2025 - 23:21 PST
This incident affected: SMS/SMS Verify - APAC (APAC - All countries, Philipines).