Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - United States (US) - 10DLC 08/22/25

Incident Report for Telesign System

Resolved

This incident has been resolved.
Posted Aug 24, 2025 - 23:20 PDT

Update

Start Time: 12:39 PM PST - 8/22/25
End Time: 1:30 PM PST - 8/22/25

Summary:

We received notification that the network issues previously reported by multiple MNOs from United States (US) have been resolved. US MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01046514
Posted Aug 22, 2025 - 14:16 PDT

Update

Issue: United States (US) - 10DLC 08/22/25

Start Time: 12:39 PDT - 8/22/25
End Time: Ongoing

Summary:

We currently experience quality degradation toward United States (US) - 10DLC
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01046514
Posted Aug 22, 2025 - 12:45 PDT

Investigating

Issue: United States (US) - 10DLC 08/22/25

Start Time: 12:39 PDT - 8/22/25
End Time: Ongoing

Summary:

We currently experience quality degradation toward United States (US) - 10DLC
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.
Posted Aug 22, 2025 - 12:43 PDT
This incident affected: SMS/SMS Verify - NA & LATAM (United States).