Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Phone ID Sim Swap Service Alert - Brazil Claro 724/05

Incident Report for Telesign System

Resolved

Date: 07/10/202
Start Time: 04:00 AM PDT
End Time: 06:08 AM PDT

We received notification from our partner that the issue previously noticed in Brazil has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Posted Jul 10, 2025 - 07:51 PDT

Identified

Date: 07/10/202
Start Time: 04:00 AM PDT
End Time: Ongoing

We received notification from our partner that Phone ID Sim Swap is currently having issues for Brazil Claro, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Jul 10, 2025 - 05:41 PDT

This incident affected: Phone ID SIM Swap - NA & LATAM (Brazil).