Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

Active events

⤢See more

Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Quality degradation - United States - T-Mobile

Incident Report for Telesign System

Resolved

Start Time: 10:04 AM PST - 5/20/26
End Time: 11:20 AM PST - 5/20/26

We received notification that the network issues previously reported by United States - T-Mobile from United States have been resolved. United States - T-Mobile end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01174380

Posted May 20, 2026 - 13:08 PDT

Investigating

Issue: US Operators Quality degradation

Date: 5/20/26
Start Time: 10:04 AM PST
End Time: Ongoing

Summary:

We currently experience quality degradation toward United States - T-Mobile.
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01174380

Posted May 20, 2026 - 10:15 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (United States).