Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - United States (US) - Multiple Operators

Incident Report for Telesign System

Resolved

Start Time: 6:14 AM PST - 01/13/26
End Time: 07:07 AM PST - 01/13/26

We received notification that the network issues previously reported by Multiple Operators from United States (US) have been resolved. Multiple oprators 10DLC end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Posted Jan 13, 2026 - 07:19 PST

Investigating

Issue: US - Multiple MNOs - 10DLC Quality degradation

Date: 01/13/26
Start Time: 6:14 AM PST
End Time: Ongoing
Summary:

We currently experience quality degradation toward Multiple MNOs from United States (US).
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

Posted Jan 13, 2026 - 06:41 PST

This incident affected: SMS/SMS Verify - NA & LATAM (United States).