Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Current status Report incident History

Active events

⤢See more

Operational

Degraded performance

Partial Outage

Major Outage

Under maintenance

Operator Alert - Costa Rica (CR) - Instituto Costarricense de Electricidad - ICE (712/01;02)

Incident Report for Telesign System

Resolved

Start Time: 02:30 PM PDT - 09/30/26
End Time: 04:58 PM PDT - 09/30/26

Network issues previously reported for Instituto Costarricense de Electricidad - ICE from Costa Rica (CR) have been resolved. Instituto Costarricense de Electricidad - ICE end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01245626

Posted Sep 30, 2026 - 17:30 PDT

Investigating

Start Time: 14:30 PDT - 09/30/26
End Time: Ongoing

We are currently observing a quality degradation towards Instituto Costarricense de Electricidad - ICE (712/01;02) in Costa Rica (CR), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.

SF 01245626

Posted Sep 30, 2026 - 14:43 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries).