Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - Brazil (BR) - Claro (724/05;12;38) - 4/16/25

Incident Report for Telesign System

Resolved

Date: 4/16/25
Start Time: 9:55 PM PST
End Time: 10:20 PM PST

Previously experienced quality degradation toward Brazil (BR) - Claro (724/05;12;38) is resolved.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

Posted Apr 16, 2025 - 22:32 PDT

Identified

Date: 4/16/25
Start Time: 9:55PM PST
End Time: Ongoing

Summary:
We currently experience quality degradation toward Brazil (BR) - Claro (724/05;12;38) - 4/16/25. Customers that send SMS messages to Claro (724/05;12;38) users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Posted Apr 16, 2025 - 21:56 PDT

This incident affected: SMS/SMS Verify - NA & LATAM (Brazil).